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"Hotel Ilaria is a lovely hotel in the cute town of Lucca. It is quiet, clean and comfortable with a perfect location for exploring the town. Breakfast was delicious with lots of healthy options in addition to typical Italian pastries. The evening complimentary happy hour was wonderful. I met some lovely fellow travelers and had a great time. The best part of the hotel is the staff. The young man at the front desk was extremely kind and welcoming. He helped me purchase tickets to an evening of opera as part of the Puccini festival. It was wonderful. This one staff member (apologies that I didn’t write down his name) made my stay extra special with his kindness. And he looked great in the green hotel uniform suit (as did the young woman too). Thank you for making me feel that hotel Ilaria in Lucca was my home away from home. "

"Nice dinner and breakfast, Great staff."

"The property is a short walk to the tram. It allows you to access the city and not worry about driving or parking. Wonderful staff, eclectic hotel. Clean, comfortable and uniquely styled. "

"Check in was not particularly friendly or helpful. Rooms are well appointed"

"Nice and close to airport. Front desk staff available 24/7 and arranged taxi for us at 4:45 am"

"All its fine."

"The highlight of our Italy trip!"

"good price for the facility"

"Very nice front desk staff Kindly offered me a coffee for my early morning "