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"Excellent stay"

"Our room was very clean and comfortable. I paid £424 for 2 premium double rooms but our sons room was much smaller than ours and was not premium. We were not told about the change when we checked in. We only stayed for one night so I made the reception team aware when we checked out. We were offered £20 compensation, however we would have much preferred having the room we had originally booked. "

"Amazing location and friendly staff"

"Good hotel in a good location. Breakfast was excellent and good value too."

"A lovely hotel, close to everything - 8 minutr walk to the arena!"

"Excellent position, kind and helpful staff."

"Welcoming staff, nice lounge area to enjoy a drink. Bedroom very nice with comfortable bed, only there for 1 night "

"Functional, quiet, comfortable, friendly "

"I can not rate this hotel and my stay enough. I do a lot of travelling with work and stay at a lot of hotels - including the Malmaison in Manchester Deansgate only a few weeks ago. The hotel is ideally situated close to the train station and at the heart of the city so walking around and getting connection is very easy. The hotel is pleasant and to a good decent standard but what really sets this hotel apart is the fantastic hotel staff who are exceptional. Bringing that Leeds and West Yorkshire warmth to their service, you feel at ease and right at home, as only you can get in West Yorkshire. It really sets this hotel apart from being just another stay in any hotel, so one where you really feel welcomed to the city with a fantastic stay and comfortable bed too. Oh and the food & drink are exceptional!! So so good. Way surpass the usual dross or standards fare you get in some hotels so much so that we ate there every day and other mates came and joined us and loved it as well. 10/10 would definitely recommend and most definitely stay again! (Picture is of the delightful view from my room on 2nd floor)."