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"Was clean, inspiring and cool"

"This is a delightful hotel especially for the price! Good views across to the Royal Palace, unusual decor and very nice staff. "

"Great hotel... Staff is amazing "

"As always, everything was perfect. A . Professional, courteous, friendly. Very centrally located. In a few words, a gem in Madrid!!!"

"Second time staying here. Will be back"

"Love the hotel and its concept. Staff are very friendly especially Maite in reception. She is warm and very polite. She went out of her way to do small things that means a lot eg showing me to the nearest and most convenient lift to my room. Her gesture costs nothing but it means a lot in Service Delivery and Customer Experience. Kudos Maite. Keep up the excellent work and continue to delivery exceptional hospitality."

"The hotel was in a great and safe location. We had a fabulous view of the Plaza España!"

"We stayed at this property for its location, although it was located at the heart of everything it felt like we were staying in Times Square. Very busy and noisy, convenient to get places due to location but very busy."

"Stayed six nights. Great location to Gran Via and subway station right out front. Taxis always available. Walked everywhere. Plenty of shops and restaurants all around. Clean hotel- we had two rooms, both great condition and clean. Housekeeping daily was excellent. Breakfast was great and plenty offered in options. Staff was always helpful and friendly. Loved the lobby bar area for snacks and drinks- people watching was relaxing. Felt bery safe at all times. Upstairs bar/dinner was marginal at best. Wouldn’t recommend much there. Will definitely stay herein future visits to Madrid."