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"Very nice stay but don't think they should charge £15 for parking per day"

"Overnight meet up in Lancaster but this hotel was absolutely perfect. Staff were friendly and helpful - we had a problem with our remote control and were offered several options to help, including the offer of a different room to see if the TV was any better there. 5min walk to station. 2min walk to castle. Central location for town with a selection of eateries. Beds were extremely comfortable. Possibly some more hooks in the room would be useful to hang coats. Also hook on bathroom door would be handy The hotel is obviously of its age and clearly has a lot of history so it might seem a little dated but it was clean and tidy and had everything we needed. Not sure how much use the Crypt (downstairs bar) gets but it would make a great spa!! All in all a really lovely stay. . "

"Loved the hotel and facilities. The Room had a wonderful view of the lake and was spacious, clean, and comfortable. The restaurant was wonderful and the food fantastic. The biggest and best part of our stay were the staff. Friendly, attentive, and helpful. A huge plus for the hotel. "

"The hotel is located on the main road into Windermere and has its own parking. Check in was fast and the receptionist was very helpful. I was a little disappointed as I didn’t realise that access to the pool with kids is only between 9am - 1pm so we had to move our plans around and take the kids the following morning. The room was fantastic, it was spotless and very spacious. It was nice and warm and included all the necessary essentials to make it a comfortable stay. The leisure centre is impeccably maintained and the kids really enjoyed themselves. Would highly recommend this hotel and would be happy to use again in the future. "

"Great hotel. Staff all lovely. Great cocktail Bar overlooking the lake which also does food. On site restaurant mizumi is excellent. Great atmosphere. It was nice to have an evening where we didn’t need to leave the hotel. The only points for improvement would be the bathroom could do with modernising and having a walk in shower and the superior room we had could have done with a set of drawers as we felt this was lacking. That being said we would definitely book again. We had a great visit "

"We had a lovely stay at the hotel. The staff were welcoming and helpful. The pool was fantastic for children and open from 7-7. A lovely touch to have a child’s welcome pack. The duck food was a lovely idea too and our daughter really enjoyed it. A great base to explore with the aquarium, steam boat and steam train on the doorstep. About to 10-20mins from other shops. "

"Lovely place, lodge was clean, had everything you would need, over looking the lake, space for parking car too, we went swimming which was great, took the kids in the games room which they enjoyed, had two meals in the Restaurant, they were lovely and you get alot, we had a nice two break and very relaxing."

"Janet on reception was extremely welcoming, friendly and helpful which really helps when you are working away from home. Lovely hotel to stay in."

"Lovely room close to reception and bar, restaurant. Good breakfast, nice evening meal. Relaxing in evening in drawing room "