Find Hotel with a Concierge in Cala d'Or

"Excellent stay"

"A lovely hotel with clean rooms. It was in a great location for the beach and centre of town. There were a variety of food options too. The only negative encounter that we had was with an elderly waiter who was rude and pressurised us into buying drinks at the meal. His customer service skills were abrupt and he came across as being rude. However, all other staff were fantastic and the hotel itself was great. The kids Animation Team for the children was also brilliant. "

"We will not be staying here again no cleaning done in our apartment , our sun beds not washed or the floors around the complex. I had to ask for sheets to be changed after a week In that heat. The chamber maids where lovely. You did get clean towels every day. "

"Lovely relaxing holiday, great hotel and staff with perfect location."

"Much enjoyed stay here at end of September. The hotel has an unusual lay-out with blocks of rooms scattered over the hillside and with golf-type buggies running frequently picking guests up to get back to the main building or elsewhere. Our room was very close to one of the three pools from which there was access to a charming small beach. Each swimming pool had a bar with catering alongside which was useful. The very spacious and well equipped rooms were extremely quiet and had good...

"We liked that there are more than one pool areas for when it's busy. We didn't like that we asked at the reception to fix our tv twice, and no one came out."

"It’s a 3 star no more no less. Room was clean but could have been cleaner. Food was fine - standard AI in Spain. I did feel on arrival that the woman on the desk could have smiled and been more helpful. What let’s this place down is the other guests making a noise at all times if the day and night - shouting in the echoing corridors at 3am and for what when on for hours. Also should have been dealt with by the hotel but wasn’t "

"Hello I am writing to share a recent 1/5 star experience that I believe should be actioned on, as my boyfriend and I did not receive the service we paid to receive. In short, and bullet points: · We didn't stay at the hotel we paid for · The place was dirty with sand everywhere on the floor when we arrived. Several days passed before fixing, even though the cleaning staff did enter the room to "clean" on more than one occasion, but they just changed the towels, made the bed, and left. · ...