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"The staff was very professional and friendly. The Radisson was very clean and well maintained. The food was great I just wish that they could have perhaps a limited menu for room service that might be available up until 12 midnight. However... overall the facility... the staff and the experience was wonderful!!!!!!!!!"

"I was looking for a place in the mountains with access to water to spend a five day silent retreat. This place was absolutely perfect. Everywhere you walk there are streams of water coming down from the mountains. The water is so clear you can drink it straight from the stream. I slept on the front porch most nights because you could hear the water running all night and the weather was perfect night and day. The hosts, Bill & Rosalee, were fantastic,very accommodating. They arranged for their yard man and his son to take me wherever I needed to go including the airport on my way back. I forgot to bring a jacket. They provided me a jacket and a rain poncho. A on everything."

"Nice hotel, good breakfast, we walked to Barrio Escalante which is a cool neighborhood "

"Jason at the front desk went above and beyond to make our stay truly wonderful. During a very difficult time—our son required emergency surgery at nearby Clínica Bíblica—Jason showed incredible kindness and support. He anticipated our needs, accommodated every request with genuine care, and consistently checked in to ask how our son was doing. I sincerely hope Gran Hotel recognizes what an exceptional team member they have in him. Beyond Jason, the porters and concierge staff were also excellent—friendly, attentive, and professional. The food at the hotel was very good, with the brunch standing out as a highlight. The location is ideal—within walking distance to several museums and just across the street from the National Theatre. All in all, a fantastic hotel in a prime location. You really can’t go wrong here. And if you have the chance, be sure to ask for Jason."

"Central location"

"Very friendly staff"

" Santo Tomas Hotel was a very nice stay for my family. The hotel is in downtown and is nicely gated. The desk is well manned and the gate opened almost immediately upon our arrival, even after we went out and came back very late. Comfortable beds and nice hot showers. We had our own toiletries but good to mention there was only small bar soap in the bathroom. There is a fridge and microwave in a common area. No ac but the room had a great air flow including ceiling fan. Breakfast was amazing and made to order right in front of you. Friendly staff. Would visit again!"

"This is such a nice budget hotel with a good view from the top. Breakfast is included, and the typical Costa Rica breakfast is an option. You’ll notice wear and tear from the place being an older building, but nearly everything functioned fine. My only complaint is that the electrical outlets didn’t work in my room except for the one with the fridge. My friend’s outlets did. I had a phone-charging battery pack, so it didn’t matter to me. I imagine they’d be accommodating if that were to matter to you."

"Would stay here again"