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"We enjoyed our stay at the azure apartments. The room was clean and big. We would recommend it to anyone "

"It had everything you needed for a comfortable stay in Bacalar. It was very clean. Comfortable and good size bed, AC, refrigerator to have cold food and drinks"

"Began witting this while in this locale... Another restless night. This rental is located 20 meters from Hwy 307, a main route north and south on the Mexican Carribean. The road noise is/was awful. We also listened to a water pump loudly whine all night the first night. I sent the host a notice that the pumps bearing was likely going out. They responded they knew and stated the pump had been disconnected. For one night we didn't hear the pump. Then the next two nights, our last two. I read...

"We have no idea what this was like since we never got to stay there. The host contact number was not in service. We never received any check in instructions and we went to the property and no one was there. We paid and reserved this weeks before. We were in the middle of nowhere in a foreign country in a taxi with a 4 month old baby in the heat without being able to get into the place we paid for. To make it even worse when we called customer service for both VRBO and Expedia, I was on hold for...