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La Galuna Bacalar

3.5 star property
Hotel with free parking, a short walk to Laguna Bacalar Ecological Park

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Photo gallery for La Galuna Bacalar

Outdoor pool
Deluxe Double Room | Free WiFi, bed sheets
Outdoor pool
Deluxe Double Room, Balcony | Terrace/patio
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Suite, Jetted Tub

Deluxe Suite, Jetted Tub | Free WiFi, bed sheets

Deluxe Suite, Jetted Tub

Highlights

Air conditioning
Smart TV
Separate bedroom
Jetted bathtub
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Free WiFi, bed sheets

Deluxe Double Room, Balcony

Highlights

Balcony or patio
Air conditioning
Smart TV
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
Smart TV
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Blvd Costero Norte 1202, Esquina Calle 38, Bacalar, QROO, 77930

What's nearby

  • Laguna Bacalar Ecological Park - 4 min walk
  • Fort of San Felipe - 16 min walk
  • Municipal Spa of Bacalar - 4 min drive
  • Cenote Cocalitos - 8 min drive
  • Cenote Azul - 8 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

  • ‪La Playita - ‬11 min walk
  • ‪Marisqueria el Taco Loco - ‬14 min walk
  • ‪El Sazón a la Mexicana - ‬2 min walk
  • ‪Finisterre Bacalar - ‬13 min walk
  • ‪Yerbabuena - ‬8 min walk

About this property

La Galuna Bacalar

Hotel near Lake Bacalar
Close to Laguna Bacalar Ecological Park, La Galuna Bacalar provides amenities like a terrace. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), smoke-free premises, and a 24-hour front desk
  • A front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at La Galuna Bacalar offer perks such as air conditioning, as well as amenities like free WiFi and free bottled water.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 40-inch Smart TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: MXN 400 for adults and MXN 400 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Terrace

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch Smart TV
  • Cable channels

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 400 for adults and MXN 400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

La Galuna Bacalar Hotel
La Galuna Bacalar Bacalar
La Galuna Bacalar Hotel Bacalar

Frequently asked questions

Does La Galuna Bacalar have a pool?

Yes, this property has an outdoor pool.

Is La Galuna Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Galuna Bacalar?

Self parking is free at this property.

What time is check-in at La Galuna Bacalar?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at La Galuna Bacalar?

Check-out is at 11:00 AM.

Where is La Galuna Bacalar located?

Located in Mario Villanueva Madrid, this hotel is within a 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. Canal de los Piratas and Fort of San Felipe are also within 1 mi (2 km).

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La Galuna Bacalar Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 115 out of 181 reviews
Rating 8 - Good. 50 out of 181 reviews
Rating 6 - Okay. 10 out of 181 reviews
Rating 4 - Poor. 5 out of 181 reviews
Rating 2 - Terrible. 1 out of 181 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very pleasant stay!
Stayed 2 nights in Dec 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at La Galuna. There was parking right in front of the hotel and plenty of restaurants within a walkable distance nearby.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and good breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
I had no problems with this hotel very nice and well kept.
Stayed 2 nights in May 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service, just missing a coffee maker in the room.
Stayed 3 nights in Jun 2024

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice please two blocks from the parque
Stayed 4 nights in Apr 2024

10/10 Excellent

angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, away from noise, w’ll return
Stayed 3 nights in Sep 2023

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, stayed for one night, last minute stay, it went well. Not many options for Early morning coffee.
Stayed 1 night in Feb 2024

10/10 Excellent

Rebeca de la Paz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a little but beautiful hotel, very friendly staff, delicious breakfast, clean and very nice rooms. We absolutely loved it
Stayed 2 nights in Apr 2023

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great property with nice rooms and very pleasant and helpful staff! The location was great for walking downtown and being close to the lagoon. Would definitely return!
Stayed 1 night in Jan 2023

10/10 Excellent

Parkcity Landscaping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome time. The place was a gem.
Stayed 1 night in Jan 2023

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Very nice hotel at good price. New and clean. Friendly staff.
Stayed 3 nights in Jan 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean and nice, in hotel amenities it is great with the exception of a restaurant as the bar only serves breakfast so we were on our own for dinner, It’s a nice property.
Stayed 1 night in Feb 2023

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern hotel. Well maintained, friendly and helpful staff. Restaurant could use more options for dinner and breakfast
Stayed 2 nights in Jul 2022

8/10 Good

lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, rooms and property well kept. Staff very helpful. Did not like shower uneven floor
Stayed 2 nights in Jan 2024

8/10 Good

Rene

Liked: Staff & service, property conditions & facilities
✌nice customer service!
Stayed 2 nights in Jul 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay not far from city center
La Galuna has been a good choice for us in Bacalar. There is good value in the price for nice room, nice pool, very polite staff and good breakfast. Location was also good, but still not in the city center. Parking places are monitored by camera,
Stayed 5 nights in Feb 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2023

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people there will bend backwards for you. It's NOT a super hoity toity place, but they do charge in the higher end.
Stayed 4 nights in Mar 2023

4/10 Poor

cynthia

Liked: Cleanliness
Disliked: Staff & service, amenities
Towels like sandpaper, sheets were badly worn. There isn’t a restaurant and the man at the front desk couldn’t have been bothered by us. We left a day early without a refund. It was like paying to not have to stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Hotel was very lovely . About a mile or so from all the restaurants. Barcalar is a beautiful city however there are lot of homeless dogs in the area . So lots of barking but that’s not the hotels fault . I can sleep thur it but just want to make people aware . They cleaned our room everyday which we where not expecting but it was great . Had a balcony which was nice when it rained we could outside and enjoyed a drink . Would definitely recommend for a budget friendly stay .
Stayed 3 nights in Nov 2023

6/10 Okay

Jamie

Liked: Cleanliness, staff & service
Nice quiet stay
For the price I paid the accommodations were ok I think for a little more money I could have gotten nicer. It’s small and quiet which was nice. I never saw anyone tending the bar but sure when it’s open. WiFi was spotty occasionally but overall good. The power went out the first morning so also meant no water. Two bottles of water were in the room upon my arrival but were never restocked. The staff was friendly and communicated well. Close to many tours 13 min walk to city center no need for taxi or driving the location is great. I felt safe walking at night even at 1a
Stayed 2 nights in Jan 2024

6/10 Okay

Jonathan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Misleading... do not go there!
Do not go in this hotel! Supposedly a 4,5 star hotel...well, it’s not! The pictures are really misleading, as they depict only the views from 1 or 2 rooms. Don’t expect facilities like a 4 or 5 star hotel. It’s like 2 apartment building facing the lake. Our room has a great view on the lake but the jacuzzi was disappointing. We always had to add hot water through a faucet because it doesn’t have a water heating system like you could expect. I’m not even talking about the “restaurant” (basically 4 tables outside and no staff to take your order or even take back the plates and dishes of what seemed to be the leftovers of the night before). Then, we’ve been refused an early check in (and I’m talking here of 2:30pm instead of 3pm) Whereas my wife is pregnant and needed to lie down! It was enough, we decided to cancel our second night and ask for a refund. We’ve been told it was not their decision but hotel.com, so we called them to make that happen. But hotel.com process requires to check with the hotel first, and when they tried, the hotel refused to take the call because supposedly they don’t speak English!(Well, I’ve seen their answers on trip advisor and I confirm that they do speak English). Anyway, at the end, the hotel was lying to us saying it was hotel.com decision when it was actually their call and they obviously, they refused to refund us the room... So please don’t go there. I recommend instead the rancho encanto, just 5mn drive from this one.
Stayed 1 night in Jan 2021

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está muy bien, sólo que llegara a la playa o a las zonas de atracción. Representa caminar alrededor de 12 o 13 minutos lo que lo hace complejo a la hora del clima con lluvia o mucho sol, sin embargo, el hotel y los desayunos están muy bien.
Stayed 2 nights in Feb 2025

10/10 Excellent

Omar Alberto Gutiérrez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy atento, un hotel muy limpio, tranquilo y cómodo. Las camas eran muy cómodas y las almohadas tan bien. Excelente opción aunque está un poco lejos del centro de Bacalar, la ventaja es que está cerca del muelle municipal y vale completamente la pena.
Stayed 4 nights in Jan 2025