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Hotel Rancho Encantado

4.0 star property
Hotel with private beach, full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Rancho Encantado

Aerial view
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Meeting facility
Couples treatment rooms, body treatments, body wraps, body scrubs
Breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • On private beach
    On private beach
  • Laundry
    Laundry
The price is AED 506
AED 621 total
includes taxes & fees
3 Dec - 4 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, Garden View

Suite, Garden View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite, Garden View

Highlights

Air conditioning
Free rollaway/extra beds
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Rainfall showerhead
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Laguna Superior

Casita Laguna Superior | Premium bedding, in-room safe, iron/ironing board, bed sheets

Casita Laguna Superior

Highlights

Yard
Deck/patio
Individually furnished
Individually decorated
Private outdoor spa tub
Air conditioning
Ceiling fan
Premium bedding
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Exclusive Villa

Exclusive Villa | Terrace/patio

Exclusive Villa

Highlights

Yard
Deck/patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
  • 90 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Garden double room with AC

Garden double room with AC | Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden double room with AC

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Double suite, lagoon view

Double suite, lagoon view | Premium bedding, in-room safe, iron/ironing board, bed sheets

Double suite, lagoon view

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Rainfall showerhead
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Cabin, Lake View

Cabin, Lake View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Cabin, Lake View

Highlights

Air conditioning
Free cribs/infant beds
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Rainfall showerhead
Daily housekeeping
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Suite, Garden View

Superior Suite, Garden View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Superior Suite, Garden View

Highlights

Air conditioning
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Rainfall showerhead
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Jardin Doble 2 Camas

Suite Jardin Doble 2 Camas | Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite Jardin Doble 2 Camas

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Room, 1 King Bed, Garden View

Highlights

Air conditioning
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Rainfall showerhead
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Master Suite

Garden Master Suite | Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden Master Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Master Suite lagoon view

Master Suite lagoon view | Premium bedding, in-room safe, iron/ironing board, bed sheets

Master Suite lagoon view

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Rainfall showerhead
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Traditional Cabin

Traditional Cabin | Premium bedding, in-room safe, iron/ironing board, bed sheets

Traditional Cabin

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Large Twin Beds

Similar properties

Dock
MBH Maya Bacalar Hotel Boutique
On private beach
Hot Tub
Spa
Parking included
8.8 out of 10, Excellent, (259)
The price is AED 526
AED 646 total
includes taxes & fees
27 Nov - 28 Nov
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About the neighborhood

Map
Carretera Federal 307 Km 24, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 7 min walk - 0.6 km
  • Laguna Bacalar Ecological Park - 3 min drive - 2.7 km
  • Fort of San Felipe - 4 min drive - 3.5 km
  • Municipal Spa of Bacalar - 6 min drive - 5.0 km
  • Cenote Cocalitos - 8 min drive - 8.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive

Restaurants

  • ‪Marisqueria el Taco Loco - ‬15 min walk
  • ‪El Sazón a la Mexicana - ‬3 min drive
  • ‪Yerbabuena - ‬4 min drive
  • ‪Madre Masa - ‬4 min drive
  • ‪Taquería Ortega - ‬2 min drive

About this property

Hotel Rancho Encantado

Upscale hotel near Lake Bacalar
At Hotel Rancho Encantado, you can look forward to a poolside bar, a terrace, and a garden. This hotel is a great place to bask in the sun with a private beach and rowing. Treat yourself to a facial, a massage, or a body scrub at the onsite spa. The on-site Mexican cuisine restaurant, Los Hechizos, offers breakfast, lunch, dinner, and kids' meals. In addition to laundry facilities and a bar, guests can connect to free WiFi in public areas.
Other perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and wedding services
  • A front-desk safe, smoke-free premises, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Rancho Encantado boast comforts such as premium bedding and air conditioning, as well as amenities like safes.
Other amenities include:
  • Rainfall showers and hair dryers
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–10:00 AM: MXN 200-500 for adults and MXN 200-500 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Los Hechizos

Things to do

  • Canoeing
  • Full-service spa
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (1216 square feet)
  • Meeting room

Outdoors

  • Garden
  • Pool sun loungers
  • Private beachfront location
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • This property does not have elevators

More

  • Mosquito nets
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

More

  • Iron/ironing board (on request)
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 3000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 for adults, and MXN 200 to 500 for children
  • Airport shuttle fee: MXN 560.00 per person (roundtrip)
  • Airport shuttle fee per child: MXN 560.00 (roundtrip), (from 2 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa tub without adult supervision
Guests under 13 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision

Property is also known as

Hotel Rancho Encantado
Hotel Rancho Encantado Bacalar
Rancho Encantado
Rancho Encantado Bacalar
Rancho Encantado Hotel Bacalar
Rancho Encantado Laguna Bacalar
Hotel Rancho Encantado Hotel
Hotel Rancho Encantado Bacalar
Hotel Rancho Encantado Hotel Bacalar

Frequently asked questions

Does Hotel Rancho Encantado have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Hotel Rancho Encantado pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Rancho Encantado?

Self parking is free at this property.

What time is check-in at Hotel Rancho Encantado?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Rancho Encantado?

Check-out is at noon.

Does Hotel Rancho Encantado provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 560.00 per person applies.

Where is Hotel Rancho Encantado located?

Nestled on the beach, this Bacalar hotel is within 2 mi (3 km) of Lake Bacalar, Laguna Bacalar Ecological Park, and Polytechnic University of Bacalar. Canal de los Piratas and Cenote Negro are also within 3 mi (5 km).

Hotel Rancho Encantado Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 706 out of 975 reviews" "
Rating 8 - Good. 210 out of 975 reviews" "
Rating 6 - Okay. 34 out of 975 reviews" "
Rating 4 - Poor. 14 out of 975 reviews" "
Rating 2 - Terrible. 11 out of 975 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janitza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2024

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel en general está muy bonito y vale mucho la pena su muelle. solo hubo un problema con el agua caliente de la regadera que se solucionó parcialmente.
Stayed 4 nights in Oct 2024

2/10 Terrible

Sandra Jeannette

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Not worth the price
Stayed 9 nights in Oct 2024

10/10 Excellent

Gustavo

Stayed 2 nights in Sep 2024

10/10 Excellent

Fredy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful!!
Stayed 1 night in Oct 2024

10/10 Excellent

Hsiang

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view and good service of kayak. Very hot water and heats quickly!
Stayed 2 nights in Sep 2024

10/10 Excellent

Nallely

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place over all is beautiful. The power went out one night do to a storm but they provided candles and gave all guests free breakfast for the inconvenience. We’ll be back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lorena G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was gorgeous and the staff was very attentive and courteous
Stayed 3 nights in Sep 2024

8/10 Good

Blanca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Laguna front villa! It is well kept and staff (majority) was polite. Recommend to anyone who wants to disconnect from the noise of the world and reconnect with nature! One observation, however, would be to place notices/sign to remind people NOT to use sunscreen before entering the Laguna :( as I saw many guest applying it to their kids before they went into the water!
Stayed 3 nights in Aug 2024

10/10 Excellent

Edwin

The property is great live the settings had breakfast food was good but the services was not i must say
Stayed 1 night in Jul 2024

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful place to relax and enjoy love it
Stayed 3 nights in Jul 2024

8/10 Good

Victor

Traveled with family
Ok
Stayed 3 nights in Jul 2024

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Anjanette

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Scorpion fell from the roof to the bed
I was very excited to stay at the hotel because of the great reviews. We were provided a cabin and sadly an Alacran fell from the roof onto our bed while we were resting. My husband jumped up before he was stung. The hotel attempted to address the issue by saying these are common creatures especially due to the rain. Upon our insistence they switched our room. Late at night we are moving our items from one room to the next. The second room was better but the whole ordeal was not pleasant. The rest of facilities were solid.
Stayed 3 nights in Jun 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Anne, baltimore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no better location on the lake, especially if you rent a waterfront cabana with stairs leading directly into the water! Magical location a few miles out of town for those of us who don’t like noisy bars and street traffic. Attentive, friendly staff. Awesome swimming and views. Functioning AC. Pleasant, reasonably priced restaurant right overlooking the water. Truly a gem of a hotel. The rooms are spacious, simple, yet very clean and architecturally soothing. Elegant simplicity sums it up!
Stayed 1 night in Jun 2024

10/10 Excellent

MARILYN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Checking in was seamless and we were greeted most graciously. Our casita, el cocodrillo is gorgeous with a view and terrace on the lagoon. Food, drinks and service are equally on point. We’ll keep coming back.
Stayed 1 night in Jun 2024

10/10 Excellent

Eugenia

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Monserrat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Travis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property
Stayed 1 night in Apr 2024

10/10 Excellent

Jose De la

Traveled with partner
Liked: Amenities
Great stay, place it’s awesome and the staff is super nice z
Stayed 4 nights in Apr 2024

10/10 Excellent

Camellia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean and beautiful, great for kids
Stayed 3 nights in Mar 2024

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
what is like more is the prices are not bad
Stayed 1 night in Mar 2024

10/10 Excellent

Jose l

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a nice quiet place very relaxing
Stayed 2 nights in Mar 2024