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"Great location with a good atmosphere "

"The pub for dinner was lovely and the food portions were good. Hotel room was comfortable, pillows were a little tired. Very good power shower and a decent hairdryer. Good selection at breakfast and very tasty"

"Hotel was cold "

"Elmbank is a lovely hotel a little dated but very nice "

"The best thing about this hotel is the reception staff. All were friendly, polite and nothing was too much trouble. They are a great asset! Location is great too. "

"The best place to stay in York! We really liked. Thanks a lot. "

"Should warn key card required to operate elevator"

"Would highly recommend this hotel. The staff are friendly and attentive and the rooms are beautifully designed and very clean. Breakfast was great with plenty of choice. Ideal location, short walk to the centre of York"

"First time stay at a Novotel. If they are all as good as this one then I will be using this brand much more frequently. The staff were polite friendly and helpful, the foyer is large and well presented. I stay away at least 30 times a year and there are some things I always look for in a hotel obviously cleanliness is at the top, a decent size room with usb connection ports is good. The TV in this room was a good size, but I often prefer to use a tablet. Wifi was certainly quick enough for my small needs. I was not gaming. The bed linen was decent and the bed was an excellent foam mattress, the pillows were only OK. Another thing I think all hotels should fit are soft close toilet seats as there is nothing more annoying than one slamming down next door at stupid o' clock in the morning. Soft close seats are fitted here. As for the hotels location to York centre for us it was perfect. A 15 minute stroll along the river into town. Parking was perfect too and £16 for 24 hours in York is reasonable. We will be using this hotel again."