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"Hotel and room clean. Needed to raise issue regarding faulty drain. Went out for the day. On return to hotel, a room move had been organised and included our luggage and belongings moved to new room. Which was unexpected and really appreciated. Staff couldn't not have been more helpful and obliging. Would certainly recommend."

"Everything was spot on there was nothing to dislike "

"A lovely hotel, close to everything - 8 minutr walk to the arena!"

"Excellent position, kind and helpful staff."

"Welcoming staff, nice lounge area to enjoy a drink. Bedroom very nice with comfortable bed, only there for 1 night "

"Really enjoyable stay thank you "

"Functional, quiet, comfortable, friendly "

"I loved how clean and modern it was, room was in excellent condition. The only downside was in check in on line, we had booked an executive room with breakfast all included in the price. But when we went to check in it asked us to upgrade to breakfast for an extra £14 each ( it was already included) also for an extra amount as well we could do a late checkout but when i went to the desk the excutive room already has this included in the price. We could have ended up paying more for what was already covered. "

"I can not rate this hotel and my stay enough. I do a lot of travelling with work and stay at a lot of hotels - including the Malmaison in Manchester Deansgate only a few weeks ago. The hotel is ideally situated close to the train station and at the heart of the city so walking around and getting connection is very easy. The hotel is pleasant and to a good decent standard but what really sets this hotel apart is the fantastic hotel staff who are exceptional. Bringing that Leeds and West Yorkshire warmth to their service, you feel at ease and right at home, as only you can get in West Yorkshire. It really sets this hotel apart from being just another stay in any hotel, so one where you really feel welcomed to the city with a fantastic stay and comfortable bed too. Oh and the food & drink are exceptional!! So so good. Way surpass the usual dross or standards fare you get in some hotels so much so that we ate there every day and other mates came and joined us and loved it as well. 10/10 would definitely recommend and most definitely stay again! (Picture is of the delightful view from my room on 2nd floor)."