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"I think this may be my first hotel review but this one was well worth taking the time to write about. The service here is outstanding and everyone there goes above and beyond. They are friendly and knowledgeable and really made a difference for our stay. The hotel design is also very elegant and the pool has a very nice view as well. The service all around from the waitresses to front desk and especially to the concierge made this feel better than the four seasons or ritz. "

"Excelente "

"First class environment. Facility a bit rundown. Is time to refurbish the room furniture."

"I filtered by AC units on Expedia a d this property came up. It was disappointing that during these very hot days, there was no AC. The place felt dirty and no extra sheets or pillows provided. There was only a fitted sheet on beds with a comforter - no flat sheets and not sure how often the comforter/duvet covers were washed. Many of the fitted sheets had tiny holes in them. Just did not feel or look like a luxury rental, particularly since we paid close to $700 a night."

"Nice enough location that is very walkable to shopping/dining in Interlaken. Very nice, helpful staff "

"Great location for the train station "

"Everyone at the reception area were very accommodating. I remember the name of Thomas upon check out. He was very pleasant and nice."

"The room was recently renovated with a lot of space and a large closet/storage option for large luggage. Beautiful Mountain View from room with a large balcony. Lobby a little outdated compared to the rooms. Nice, welcoming bartender at the bar downstairs. "