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"The hotel is beautiful and the staff went above and beyond to help us enjoy our stay at the hotel and in Interlaken."

"It’s quite near from the Interlaken West station, and you can take a bus or walk. The staffs are very nice, and the breakfast is delicious."

"First class environment. Facility a bit rundown. Is time to refurbish the room furniture."

"I filtered by AC units on Expedia a d this property came up. It was disappointing that during these very hot days, there was no AC. The place felt dirty and no extra sheets or pillows provided. There was only a fitted sheet on beds with a comforter - no flat sheets and not sure how often the comforter/duvet covers were washed. Many of the fitted sheets had tiny holes in them. Just did not feel or look like a luxury rental, particularly since we paid close to $700 a night."

"Very nice hotel"

"Fabulous stay got a free upgrade which was really appreciated definitely stay here again. Staff really nice. "

"Excellent staffs, food was great. Our room had a great view and bed was very comfortable."

"The only thing negative I can say is that the hotel held an event at my time of stay, and every floor smelled like cigarettes. Our room that night smelled like crazy. But amazing hotel, amazing staff, amazing views and an amazing time. "