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"Park Plaza London Westminster Bridge exceeded my expectations. We were treated like VIPs from beginning to end. Got a room upgrade and it sure was a great birthday surprise for me. Everyone from reception to concierge, housekeeping, hotel and restaurant staff were warm and pleasant, and offered excellent service ready with a smile. Walking distance to everything - the tube, tourist sites like The London Eye, Big Ben and Thames River, convenient stores, shopping areas and more. Enjoyed dining at Ichi (sushi place), Joei Brassiere and Primo with great choice menu items and drinks. Also had room service and had a variety of food and drinks to choose from. Highly recommend this hotel. Definitely will stay here when I visit London again. Five stars all the way. "

"This place was great! The staff were superb and friendly! They really deserved their stars for hospitality. The rooms were clean and really nice. The breakfast buffet was really good too. Walking distance to a lot of iconic scenes. "

"Well situated for our trip to the opera. Comfortable room and good service "

"Good price for a conveniently located hotel with good services."

"Near the underground "

"This hotel is excellent great rooms bath and shower friendly helpful staff. Great location "

"Excellent location"

"Very friendly staff throughout the hotel. The room size was great. Large windows, high ceilings, modern bathroom. Breakfast was a little undercooked and choices were abundant but the same day after day. Great coffee. The hairdryer is a full throated unit that actually dries your hair. Great location."

"This is a reasonably priced hotel that has useful amenities attached. Restaurant, lounge, sundries, souvenirs. The location has all kinds of dining nearby and a 2 minute walk from Russell Square Station underground. Staff was great."