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"Great service "

"Loved the beach! Having a swim up room was really nice. The restaurants were better than the buffet. Only complaint was the people trying to get you to upgrade to executive membership got annoying. "

"During our stay, we were consistently impressed by the hospitality. Every single person we encountered was always polite, attentive, and ready to help with any request. While I remember the names of some staff members, like M and L, I want to emphasize that, in general, every staff member we interacted with truly deserves recognition for their excellent service. The entire team contributed to making our experience unforgettable, and we are truly grateful for their kindness and professionalism. Additionally, the Christmas special menu was excellent. The dishes were thoughtfully prepared, delicious, and a true highlight of our stay. It was a wonderful festive experience."

"Beautiful hotel and beach. Excellent service. The live entertainment has been better in the past."

"Especial saludo para Rey (área del Buffet) y Yenni Suero (área de servicio habitaciones). Muy profesionales y Excelente trato de parte de ellos!!!"

"Awesome!"

"2nd time here. Love the staff most of all! "

"Toilets did not work. We paid for one king size bed and was given twin beds. I had to spend two hours to resolve the problem, yet was not given a late check out."