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"Lovely welcoming helpful staff. Even asking if I wanted leave our suitcase in a safe place after checking out so we could spend more time at Bath. We would definitely stay there again the the future. Thank you."

"The room was comfortable and had everything we needed. Stayed on a Saturday so we were able to enjoy the wine and cheese they offer in the evening. Staff was excellent and Scott was top notch!"

"Close to amenities. Nice spacious room. Comfortable bed.Lift was out of order. No curtain or blinds on bathroom. Felt a bit exposed. Overall juce hotel. Would stay there again."

"The place is gorgeous, the staff are polite, the rooms are well kept. My only gripes are with the breakfast, and the pillows. With the exchange, I basically paid 60 for undercooked eggs and 2 pieces of bacon. Maybe I’m just foreign and that’s how they do eggs here, but it wasn’t edible. And the pillows are feather and I am a side-sleeper, which makes it very difficult to get comfortable. All of that is forgiven due to the amazing heated floors in the bathroom, stood in there with bare just to...

"Fantastic hotel had an upgrade from a twin to two double beds in room, lovely bedding great facilities ideal for town centre too. "

"Disappointed that when checking in the hotel did not any information about my paid reservation"

"Kimd staff, great location"

"Excellent location for the centre of Bristol. We were easily able to walk (on a sunny day) from the train station. Lots of independent shops and cafes around the hotel. Staff were welcoming upon arrival. Room was large and clean. Bathroom modern and spacious. Very comfortable bed. Would definitely book again if needed."