Find Hotel with a Concierge in Bansko

"Internet is the room was very slow. Not sufficient for work and video conference. Thankfully no conference was in progress and I was able to use the conference facility for a day. This had higher Internet speed of 25Gb.Thank you to the manager for accommodating. "

"Very nice hotel, very friendly people, nice spa facilities, average breakfast. They offerred bus to take us to the ski gondola for free and they even offered to take us after working hours. Enjoyed our stay as they upgraded us to a family appartment. Only issue is that the WIFI was not working well in the room. Big parking space near the hotel."

"Very helpful staff, big rooms, approx. 50m2 and very comfortable with kitchen and everything else. Qu"

"Breakfast was fantastic, great variety. Rooms were good size. Walking distance to Gondola, but shuttle available if you want to be driven (15lev I think). Service was good, but english wasn't always good enough to communicate well - but still fine for being in another country. Spa was nice but this is the only area I would mark down, maybe just bad timing for the visit. Kids were going wild in the pool the first couple of days which I didn't enjoy. They can play without constant splashing...

"They didn’t confirmed the one of the two rooms that I booked. They say they didn’t cooperate with ebookers. I have to argue for one hour to give me my second room."

"Stunning place, amazing staff, excellent service, perfect breakfast, room staff, food, go out of their way to serve you Perfect place"

"We were staying in the off season, we had the spa to ourselves and the staff was extra nice and let us check out very late . "

"Good but cominication is zero"