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Lucky Bansko Aparthotel SPA & Relax

5.0 star property
Family-friendly ski hotel with 3 indoor pools

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Photo gallery for Lucky Bansko Aparthotel SPA & Relax

Deluxe Apartment, 1 Queen Bed with Sofa bed | Living area | TV, toys
Presidential Apartment | Private kitchen | Espresso maker, electric kettle, highchair
3 indoor pools, seasonal outdoor pool, lifeguards on site
Sports facility
Hiking

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Pool
  • Hot Tub
  • Parking included
The current price is AED 654
AED 722 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Apartment

Standard Apartment | Living area | TV, toys

Standard Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 1 Queen Bed with Sofa bed

Deluxe Apartment, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Apartment, 1 Queen Bed with Sofa bed

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Plus Apartment

Standard Plus Apartment | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Plus Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Executive Apartment

Executive Apartment | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Heating
Free cribs/infant beds
  • 65 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Studio

Standard Studio | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Studio

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
Hypo-allergenic bedding
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Luxury Studio

Luxury Studio | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Luxury Studio

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2023
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
4-10 Kir Blago Todev Street, Bansko, 2770

What's nearby

  • Holy Trinity Church - 8 min walk
  • Bansko Ski Resort - 3 min drive
  • Vihren - 3 min drive
  • Bansko Gondola Lift - 3 min drive
  • Ski Bansko - 31 min drive

Getting around

  • Sofia Airport (SOF) - 137 min drive

Restaurants

  • ‪Obetsanova Mehana - ‬12 min walk
  • ‪Lovna sreshta tavern - ‬14 min walk
  • ‪Яница - ‬6 min walk
  • ‪Чеверме (Cheverme) - ‬11 min walk
  • ‪Le Petit Nicolas - ‬13 min walk

About this property

Lucky Bansko Aparthotel SPA & Relax

Luxury family-friendly hotel refurbished in 2023 and located near Bansko Ski Resort
You can look forward to a poolside bar, a playground, and an arcade/game room at Lucky Bansko Aparthotel SPA & Relax. Hit the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Indulge in a facial, Ayurvedic treatments, and aromatherapy at Lucky Bansko, the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, international cuisine, and a poolside location. Enjoy the gym, as well as activities like archery. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
You'll also enjoy perks such as:
  • 3 indoor pools and a seasonal outdoor pool, with a lifeguard on site
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Babysitting (surcharge), an elevator, and multilingual staff
Room features
All 115 rooms include comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Highchairs, baby baths, and children's books
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with designer toiletries and shower/tub combinations
  • TVs with cable channels
  • Wardrobes/closets, art supplies, and childcare services

Languages

Bulgarian, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: BGN 30 for adults and BGN 20 for children
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Le Bistro
  • Leonardo
  • Fondue
  • Nutri bar
  • Lobby bar

Things to do

  • 3 indoor pools
  • Arcade/game room
  • Archery
  • Children's pool
  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Hot tub
  • Steam room

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Children's books
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Highchair
  • In-room child care (surcharge)
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Stroller

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (1722 square feet)
  • Meeting rooms - 3

Outdoors

  • Lifeguards on site

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% of food locally-sourced
  • Couples dining
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - September 2023
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable/satellite channels
  • TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of BGN 60 per pet, per day, plus a deposit of BGN 100 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BGN 2.40 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately BGN 30 for adults and BGN 20 for children
  • Airport shuttle fee: BGN 331 per vehicle (one-way, maximum occupancy 8)
  • Pet deposit: BGN 100 per stay
  • Pet fee: BGN 60 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 205368289

We should mention

The seasonal pool will be open from May 15 to September 30
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aparthotel Lucky Bansko
Bansko Aparthotel
Lucky Aparthotel
Lucky Aparthotel Hotel
Lucky Aparthotel Hotel Bansko
Lucky Bansko
Lucky Bansko & Relax Bansko
Lucky Bansko Aparthotel Hotel Bansko
Lucky Hotel Bansko
Lucky Bansko Aparthotel SPA & Relax Hotel
Lucky Bansko Aparthotel SPA & Relax Bansko
Lucky Bansko Aparthotel SPA & Relax Hotel Bansko

Frequently asked questions

Does Lucky Bansko Aparthotel SPA & Relax have a pool?

Yes, this property has 3 Indoor pools, a seasonal outdoor pool, and a children's pool. Pool access is from 8:00 AM–8:00 PM.

Is Lucky Bansko Aparthotel SPA & Relax pet-friendly?

Yes, pets are allowed at this property. There's a deposit of BGN 100 per stay and a fee of BGN 60 per pet, per day. Service animals are exempt from fees.

How much is parking at Lucky Bansko Aparthotel SPA & Relax?

Self parking is free at this property.

What time is check-in at Lucky Bansko Aparthotel SPA & Relax?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Lucky Bansko Aparthotel SPA & Relax?

Check-out is at noon.

Does Lucky Bansko Aparthotel SPA & Relax provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BGN 331 per vehicle applies.

Where is Lucky Bansko Aparthotel SPA & Relax located?

Located near the slopes, this Bansko hotel is in the city center and within 1 mi (2 km) of Holy Trinity Church, Vihren, and Chapel of the Holy Virgin. Bansko Permanent Icon Exhibition and Paisii Hilendarski Historical Center are also within 15 minutes.

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Lucky Bansko Aparthotel SPA & Relax Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 96 out of 127 reviews
Rating 8 - Good. 18 out of 127 reviews
Rating 6 - Okay. 8 out of 127 reviews
Rating 4 - Poor. 4 out of 127 reviews
Rating 2 - Terrible. 1 out of 127 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ozgur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa and room size was very good. In general staff was very helpful except few person at reception who were not helpful in answering my questions about city and some restaurants
Stayed 3 nights in Jan 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We were staying in the off season, we had the spa to ourselves and the staff was extra nice and let us check out very late .
Stayed 1 night in Sep 2024

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent breakfast, the hotel is very attentive to details!
Stayed 1 night in Jun 2024

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always choosing it, because of the super nice staff and cleanliness.
Stayed 3 nights in Jul 2024

4/10 Poor

Hilli

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff were unfriendly and weren’t helpful with information. The hotel forced us to book the NYE dinner which was very bad with vey poor food and entertainment and cost a lot. Wasn’t value for money
Stayed 3 nights in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay in Lucky Bansko! The staff was polite and always smiling, rooms were cleaned daily and complementary water bottles restocked and little treats left in the evening to enjoy before bed. The facilities are really good, the spa is maintained well, parking is big so there was never any issue with finding a space, a ski storage is also available with heated ski boot drying system. The best part is the shuttle to the ski slopes (additional charge) which saves hours queueing for the gondola lift. There was one small issue during our stay: we requested an iron in the evening prior to our new years eve party but all the irons were taken by the guests, so we were advised there could be a wait time of 5-10 min. After 1 hour of waiting and asking multiple times, the reception staff told us there is nothing they can do as they don't know where the irons are and they have advised the guests to return them but no one had. As a result we had to go out with creased outfits to a formal event. To avoid disappointment in the future, I would advise management to purchase more irons, or make a log of where the irons are and request these back after a certain time.
Stayed 4 nights in Dec 2024

10/10 Excellent

Itsik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with fancy suites (two rooms). The rooms are very clean, and every day every guest gets a chocolate ball, and water bottle. The hotel is at the entrance to Bansko a 5-minute drive from the entrance to the Old Center. The hotel has free nearby parking. Not all staff speaks English but everyone is eager to help. Breakfast is rich and very good. There is a spa center, which includes a heated pool, hot tub and saunas.
Stayed 5 nights in Jul 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SPA ist absolut top!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ilina

Stayed 2 nights in Aug 2022

10/10 Excellent

GEORGIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect.High quality of services.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022

10/10 Excellent

Kobi

Stayed 5 nights in Mar 2022

10/10 Excellent

Kirstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff were a credit to the hotel. Great facilities.
Stayed 5 nights in Feb 2022

6/10 Okay

SOTIRIOS

Liked: Cleanliness
Disliked: Staff & service
Unfortunately I was disappointed
Unfortunately we were disappointed. The room it's too overpriced. For the price of 200 euros per night you can find a lot of better hotels in Bansko at half price. The hotel doesn't look for a 5 star hotel. The room doesn't look like the photos it's too basic like a 2,3 star room hotel and the mattress was too cheap I wake up with backpains. The worst thing was the stuff espessialy at the reception. Unhappy persons who doesn't want to help you, they barely speak English and they don't explain to you anything about the hotel and the facilities you have already paid. The only positive things are the breakfast and the cleanliness of the hotel. The spa was OK but the rooms of sauna and steam bath were too small for 2 persons only. You can find even in 3 star hotels spa's triple in size.
Stayed 2 nights in Feb 2022

10/10 Excellent

Itay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great. A little bit hot in the hotel and in the dining room that it was impossible to eat and enjoy.
Stayed 7 nights in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice. Spa needs extended hours.
Nice, clean rooms and facilities. Buffet breakfast during the weekend was great, it's a shame it wasn't available on Monday where a la carte with significantly smaller choice was offered. Spa closes too early - at 8pm so if you like evening massage they book 6 or 7pm latest which I personally find weird - too early to eat before massage, too relaxed to dress up to go out and eat after. Services should be at least until 10pm.
Stayed 1 night in Oct 2021

10/10 Excellent

Ventsislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was terrific , the staff was profesional and kind. Recommended with 10 stars
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
smart place to stay in bansko
Comfortable and service oriented hotel outside main center in bansko. excellent offering of transportation to and from ski and city center. good offering of restaurants in or nearby the hotel.
Stayed 7 nights in Jan 2020

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2020

10/10 Excellent

Cesar, Wiesbaden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist ideal für Kinder und auch für Eltern, um eine Auszeit zu nehmen. Wir haben es wirklich genossen
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything was great with the stay from the room to the frequent shuttle service. Unfortunately I had a ski accident on 31st Dec, which meant not being able to leave the room as per Doctor's instructions. The reception staff didn't show any empathy to find us some dinner on NYE since we couldn't leave the hotel. We tried ordering room service, asking the reception to see if they have any no-shows at one of the 3 restaurants or any places we might be able to order some take out. They simply said they can not help us in anyway here. We had expected a better service from a 5 star hotel when it comes to unforeseen incidents such as this one.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

6/10 Okay

Georgia

Disliked: Cleanliness
Stayed 3 nights in Dec 2019