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"Hotel is very nice and has plenty of amenities. Pool, sauna and spa area are clean, well kept and relaxing. The rooms are fantastic- extra blankets, boot tray for snow boots, and heated bathroom floors. The hotel staff is attentive- when my husband fell ill, Dennis the night manager, went above and beyond to secure a local doctor, taxi transport and help us in our time of need. "

"Great location near to all the shops railway station and ski bus stops. Lovely rooms cleaned daily. Friendly staff. You can book ski passes at hotel reception "

"Clean and friendly. Breakfasts very convenient. Just a tad too far from town centre. "

"Great service and close to everything "

"We had an amazing stay at Schloss! The cozy property, great location, and relaxing spa made it special. Our room was lovely, and the staff’s outstanding hospitality truly set this hotel apart. From check-in to check-out, every detail was thoughtfully handled, making our experience even more enjoyable."

"Perfect for my needs. Clean and updated"

"I would highly recommend this hotel and would definitely return. It's very calm, quiet and relaxing and exceptionally clean. The Spa is really good and the location is ideal, just a short walk from town and restaurants or the train station and bus stop."

"Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars."

"Fantastic place to stay "