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"Self check in was fine — there were 2 staff available to assist. The room has a small fridge, tub, Alexa, TV. The location is just steps from the train station. There is an iron and microwave available on each floor. Breakfast was fine: a rice ball with Monaka, some pickles, and tea or coffee hot or cold, Other items available for purchase. I would stay here again. The value for the price is fantastic. The lockers will only fit a carryon size suitcase but there are larger lockers available at the train station — they appear to be changing them to card payment . "

"An excellent stay at the Indigo Hakone Gora Hotel…everything was amazing from the friendly staff, food, accommodation and design of the property. A perfect Onsen for relaxing and surrounding areas to visit."

"Feel comfortable and relaxed "

"Good"

"Good hotel, new and comfortable. Need to arrange for taxi with reception. Uber and Go apps do not seem to work. Bus routes are available but needs some time to find and understand."

"We had an amazing experience at this hotel. Sleeping to the sounds of running water streams, swooshing if the trees, birds chirping was very relaxing and serene! Staff members were very friendly and made sure we felt welcomed!"

"Our stay was incredible, we were hesitant to book due to the price but we can confidently say that we made the right decision. We booked our reservation for 3 nights and definitely wish we could’ve stayed longer! We were immediately greeted with friendly staff who offered us tea & sweet treats as we checked in. The onsen on the patio is a dream, definitely the highlight! The view of the ocean is amazing, and the rooms are spacious! We loved breakfast every morning, and we love that it was included! It had a great combination of western options as well as traditional Japanese. If you’re looking for a place to splurge, this is one that definitely deserves your money."

"Everything was superb specially buffet Breakfast and dinner . However wifi needs to be fixed . It’s slow and sometimes , u available . "

"This hotel has everything you need without going out too far. There is onsen ( private and public ). Breakfast and snacks are complimentary. Only downside is one of the bean pillow which is uncomfortable "