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"Beautiful hotel, exceptional breakfast buffet, nice kaiseki dinner, loved the private onsen"

"We had an amazing stay. It was such a rejuvenating experience! The mat beds were probably the most comfortable sleep we’ve ever gotten and the always hot hot spring tub will be something I dream about forever. Food was amazing, although the portions are almost too much for one meal. We left each meal stuff beyond belief and partially dreaded not being hungry enough to eat the next one haha. Such an amazing stay, we would most definitely come back again!"

"I loved it so much here. Will be using this hotel again. "

"Awesome hot and cold onsen and tradition breakfast with many local seafood options. "

"Very good location 10 minutes walk to the train station and plentiful shops and restaurants nearby. Excellent facilities in the room and good choice of food for breakfast. "

"Loved the shuttle service to/from train station, location, superior room and friendliness of all staff. Check-in process was excellent."

"Loved it. Want to go back to stay again but longer "

"We had a great overnight stay in Gotemba. The only negative was the bed was so hard. I like a firm mattress but this was beyond firm. The breakfast buffet was excellent. "

"It was good. Just no touch pay like the USA unless you’re staying at its sister location then they do. Anyway good service, food and experience for a 5 star Ryokan."