Find 3 Star Hotels in Upper West Side, NY

"The hotel is unique in decor. It is older, but very clean and antique decor. I loved it. We were pleasantly surprised to get a larger room. Very close to Central Park and Museum across the street. Also subway is close. We walked to the theatre district for a play. I was so happy to find that cleaning staff found my wallet. I had left it in the safe and staff had given it to the office. What a huge relief!! Nice to know we do have some decent honest people in this world!! Excelsior is our...

"Hotel Newton was closed for renovation and despite calls and requests to Expedia they continue to send messages that I would and did stay there."

"The property was terrible and looked very unclean, tv and shower didn’t work. Staff was very unhelpful. Place is very overpriced for its horrible conditions. "

"We phoned the morning of our arrival before we boarded our airplane and there was no answer and no way to leave a voice mail. We tried again when we landed -- same thing. We arrived at the property at 2 PM and tried again -- same thing. A resident of the building let us in so that we did not have to stand on the street, but we were unable to reach anyone. She said that other potential guests had arrived and experienced the same thing. We called you and you said your systems were down and to call...

"Address was wrong in Expedia information, difficult to find. 3rd floor walkup, expensive for what it was. Bed was comfortable, place was clean. Kitchen lacked dishwasher detergent, no toaster, very minimal kitchen equipment. No dish cloths or dish towels so hard to wash dishes by hand. Toilet tank constantly leaks water into the bowl so is constantly refilling - a huge waste of precious water. "