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"Andreas (I believe he is part of ownership) at reception was unbelievable. He was friendly, warm, accommodating and took time to make suggestions for sites to visit. Gave instructions on beating Munich traffic and was just All around an informative and helpful person. I’d recommend this hotel based on our experience with him and the other members of the staff."

"Fantastic hotel, fab staff"

"The view from my room on the 8th floor was excellent. The room is spacious and clean. Breakfast is wonderful. I could even make my own fresh vegetable juice, amazing. It’s very convenient, close to central station. So glad that I chose to stay at this hotel. Highly recommend it to other visitors. "

"Super friendly and sparkling clean hotel with excellent friendly staff. Have stayed several times before and will do so again in the future. Excellent location for Town centre [5 min walk] train and bus station [5 mins] - so very easy to get from airport to hotel via F line bus route. Recommended"

"We picked this hotel because of the location and never expected this hotel to charm us!! The hotel was absolutely perfect in every way possible. The location could not have been better, the hotel was recently refurbished and it was so beautiful and welcoming. The rooms and common areas were spotless, the breakfast was terrific. The eggs, cheese, pastries, etc... all come from local farmers and bakers. The bar at night on the top floor turned out to be the best bar in Innsbruck and we agree!! The staff were so helpful and kind as well. We plan to return to Innsbruck just to stay here again. For a fun experience, get a patio room. They are roomy and you have your own private oasis. Don't miss this gem!!"

"Very comfortable beds, great view of mountains from windows! Close to Old Town and a great Italian Restuarant across the road!"

"We loved the proximity to the train station. excellent value, great breakfast, and they willingly held our bags for the day. Highly recommend!"

"Good all round "

"This was our second time staying here, last time was in the Summer of this year. Seeing it both during the Summer and Winter makes it feel totally different. The hotel is beautiful, the location is beautiful, and the food that’s included is top tier. We spent all day relaxing at the thermal baths and saunas, and then slept great in our comfortable bed. "