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"We checked in a bit late - around 10pm. The receptionist spoke poor English and struggled to get across important information to us. It became unclear what we were getting charged for and I had to use my translate app to work it all out. I know it sounds pretentious to expect German receptionists to speak great English, but we experienced better levels of English from almost every other German person we interacted with on our trip. "

"Great with children, the apartment walls were dirty and the mattress was not comfortable. The water park was great. "

"Had a wonderful stay at Smartments Prenzlauer Berg. Facility is modern, clean and located adjacent to the Landsberger Allee S-Bahn station - making transportation super convenient. There is a large grocery store within a block. There is a Doner restaurant that is open 24 hours (as of Sept 2024) next to the apartment complex. Room equipped with small refrigerator. Bed low but comfy. No air conditioning but did not need in September. Fan in room - which would definitely need in summer month....