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"Great management."

"We had an amazing time and used this as two days of relaxing in the middle of our 1.5 minth trip. It was our first time at an onsen (we are Canadian) and it was a great introduction as there was both private and public onsens. The view was incredible, of the mountains and valley and we got to sit in a private outdoors onsen while watching a lighting storm. Truely magical. The staff was amazing and very accomodating. They were friendly and helpful and we communicated well through translator apps. Would go again!"

"We were the only foreigners here, which was fun. The staff were incredibly kind and patient with us, even after we missed our dinner reservation. The dinner and breakfast we did have here was AMAZING. For dinner our kids’ meals were already on the table when we were seated and it comprised of maybe ten or more different things, including soup, sushi, fried chicken, hamburger meat, ketchup spaghetti, and crab mac and cheese. Our meal had two soups cooked right at the table with fresh seafood and lentils with clams. We had a hot stone to cook our own meats (including a beef similar to wagyu), plus assorted sashimi, beef curry with rice, pickles and more. Dessert was a flan (custard with brown sugar sauce) and mochi. The breakfast buffet was seriously fantastic, including both traditional foods (smoked fish, sashimi, pickles, seaweed salads, soft-boiled eggs, rice, etc) and western foods (scrambled eggs, bacon, cereal, toast, croissants, coffee, yogurt, fruit, etc). This hotel, like any hotel with baths, gives you an outfit to wear and slippers and discourages you from wearing your outside shoes in the building. This place had lovely kimonos. Wear a red belt if you are a woman and a blue if you are a man. People wear these to dinner and the hot spring. You enter the public baths and hot spring on the second floor. Men and women are separate, but young children can accompany either parent regardless of gender. The indoor baths have a door to the gendered hot springs outside."

"The hotel exceeded our expectations and was very cozy"

"It was as if taking a step back in time. Drifting off to sleep in a dark room with the snow falling through the positioned sliding windows as to not see any of the surrounding modern day buildings, was a marvellous experience that I shall treasure forever. Great amenities, a karoke room, natural onsens, a library and not to mention both a wonderful supper and breakfast, not to mention buffet style. My only regret is not booking another night! And the highlight for me was sitting in the natural onsen, both in daylight and below the night sky with snow falling, yet being warmed by the natural baths watching the world go by. 10/10 for me! Can't recommend enough!"

"I had such an amazing time here! One of my favorite parts about my trip to Japan. The staff was so kind & the in-room dinners were just amazing. I hope I can come back again! "

"Nice business hotel. The public bath is small but there’s no extra charge for using so it’s ok. Breakfast is nice with enough choices. "

"The toilet room is so small and amenities are poor. I feel the hotel is old. The town is not very lively "