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"Everything and everyone was outstanding. From the check-in process to pretty much any accommodations we needed during our short stay, the staff was up to the task promptly with courtesy and kindness. Special shout out to Paloma at the front desk. Highly recommend doing the “Monk tour” of the property (daily at 600) which highlights the architecture and history of the building though out the years, as well as the pisco sour class at the bar. Breakfast (included) was exceptional in quality and variety. Will definitely return when back in Cuzco."

"Very nice hotel, staff was so friendly and helpful. Breakfast was great. Clean rooms. Good location, short walk to the cathedral and Plaza de Armas."

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"What a cute charming place. With excellent location in Cusco. The staff was super friendly and the food was really delicious. The only caveat at the restaurant was that the service was a bit slow. "

"Great staffs , beautiful hotel I loved everything about this hotel Staffs are amazing "

"Great place to stay, with a helpful and friendly staff. Superb breakfast included. Highly recommended."

"I have never been treated so well at a hotel best customer service ! "

"Very nice room and comfortable bed. Great service and food. Due to small windows and lack of fans and ac, rooms can get very hot/stuffy. You can ask for a fan at front desk if it becomes too stuffy. Location is lovely as pretty central but not in San Blas so no hike yo and down hill needed to get to hotel. The building is an old Spanish colonial palace built upon an Inka temple and they do a tour which I recommend taking! "

"Front desk people are super helpful to give out local information and the view is spectacular!!"