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"We were very grateful for patient & polite staff, helping us to make the most of our experience in the Kinosaki area. Our meals in the private dining room were delightful, with staff being very helpful to accommodate our personal needs. Overall, a wonderful experience. "

"The views were so beautiful! "

"Everything was perfect. The staff were incredibly kind and accommodating. Such a beautiful experience all the way through. The Kaiseki meals were also excellent. "

"We had a wonderful 2-night stay at kitanoya! The staffs were really friendly and helpful, services was top notch and the dinner was wonderful. "

"This is my third time staying at shogetsutei onsen and I love it. Highly recommend this onsen."

"Enjoyable place to stay. Spa was nice though it was closed the hour before check out, so it was not super convenient. We couldn’t get double beds in the room, which was not ideal for a honeymoon. Still had a good time. "

"Although the hotel is old, the room is very spacious and bed is comfortable. "

"This is located right smack in the middle of all you need to see in town. I love this place."

"The property is at a very convenient location where we can easily walk to the department store and super market across the street. The condition of the hotel is very new, and they provide a microwave and free tea and coffee at the community area for everyone to use."