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"The hotel was extremely comfortable, clean and accommodating."

"All was good for us with the exception of the breakfast. Breakfast was overcrowded and we waited for 30min longer than our scheduled time. At that point some of the items were not available on the buffet. Outside breakfast the place was great for us. Location is good, lots of parking and a Family Mart right across the road for supplies. "

"Nice property, super convenient "

"Amazing guest services"

"Great staff, polite and respectful. Room good size and clean bathroom. Great location, close to the station and attractions. Nice coffee shops and restaurants around the hotel. "

"The rooms were very clean and the location was excellent. We were a short walk from the train station and also a nice walk to the Matsumoto Castle. The only negative experience was the free breakfast which was styrofoam dinner trays, individually wrapped croissants and a Japanese style breakfast which we did not find appetising. We did not participate and ate elsewhere."

"Enjoyed our one night stay here. Booked one hour private onsen and thoroughly enjoyed the privacy and waterfall scene. Also did the public onsen and enjoyed it as well. Yukata clothing and towels are provided. Excellent service and a sense of luxury even though the hotel itself is dated. Good breakfast."

"狭いけれどよく手入れされた部屋でした。何気ない朝ごはんでしたがご飯と水と味噌汁の美味しさに感動しました。 I stayed tiny and well organized single room for a biz trip. The free breakfast was excellent thanks to the local food and ingredients such as water, rice and miso."

"Great location and clean rooms"

"Very convenient for the station. Free washing machines and snacks by the onsen, which was also excellent. Helpful staff. Breakfast area a bit smallbut breakfast itself was good. Lots of choice"

"It's a wonderful town"

"The rooms were large, clean and comfortable. Ibsen was well equipped and clean. I liked the indoor and outdoor options. Food was amazing. I would recommend adding the half board to your reservation. Transportation to station and ski resort was seamless. "