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"Stay was amazing, but being 155kg the toilets were so dreadful. All the toilets are built into the wall. Def cannot hold a plus size person. What happened to toilet on the floor"

"Incredible staff"

"Good location, double bed mattress wasn’t comfortable and had issues with people hanging around the patio area at 7am Saturday morning and then in the evening there were people drinking in the patio area until 12:30am despite it meant to be closed at 11pm. Where it was warm the windows were open so could hear everything. Son enjoyed the swimming pool. Second time staying at the hotel, will come back again. "

"I will start with critisms. Hair on both beds, shower floor also had hair. I dont mean a full wig but one or two on each bed & shower. Pillows too soft. Not my preference. Rest of room was adequate & comfortable, clean. Staff were very helpful & made everything simple. Recommended breakfast. I would definitely stay again"

"Very clean hotel. Staff were very pleasant and helpful. Good value breakfast"

"Great hotel. Good size room with ample storage space for clothes, great breakfast. Great location. Really enjoyed our stay, will definitely stay again."

"This is making Bournemouth a very nice destination for relaxing and switching off. Staff are very nice and friendly. Spa is amazing and highly recommended."

"Very nice Art deco building very cool and beautiful. The location and views from the balcony is amazing. Also the cleaning is very good and the stuff is very kind and very nice "

"Staff very friendly and helpful from reception to front of house staff. All attentivr and avalible. Evening food was superb and realy well presented. Pool was great as was the steam room and sauna overall great stay"