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"Good area to stay all around "

"Kind and professional receptionists and other staff."

"It was a clean, safe place to stay. Front desk staff was not too friendly or helpful. Room was great. Breakfast was ok but some things missing and again, staff was not taking care of the room's cleanliness or stocking the breakfast items like coffee machine or cups or syrup."

"The lady at the check-in (a Mexican lady) was wonderful. She was also there when we checked out and handled the checkout the way any guest would expect. She immediately asked how our stay was. Overall, since this is a value Best Western brand, we received what we expected. One note, if you are using a GPS app, like Waze, the hotel still is listed as its old name HOWARD JOHNSTON and not Best Western."

"Locked ourselves out of the room, manager (last name Patel) helped us right away. Very friendly and professional staff."

"This was a very clean and comfy hotel! Was disappointed there wasn't a hot tub but thankfully the pool was warm but also lots of chemicals which made my skin itchy. "

"bathroom needs updating"

"Very good customer service"

"We stayed at this hotel after a Red Wings game. It is nice and close to the border. Then we walked to the Adventure Bay waterpark the next day, which is so close you can see it. It was nice to have the option of two queens with a pullout so my two kids had their own beds. The breakfast was great and had many, many options. The only downside is that traffic in the area caused some noise while sleeping. "

"Emailed instructions were very clear for door access codes. Signage inside the property was very clear. aside from hearing an occasional door access keypad beeping and microwave oven in kitchen, our stay was very quiet and enjoyable. Feb 2025."

"Traffic noise was slightly annoying "

"I like that the mall was close and it was close to alot of restaurants plus it was clean and quiet "