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Best Western Plus Waterfront Hotel

2.5 star property
Pet-friendly hotel with a fitness center connected to the convention center in Windsor

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Photo gallery for Best Western Plus Waterfront Hotel

Exterior
1 bedroom, premium bedding, down comforters, pillowtop beds
Lobby
Suite, 1 King Bed, River View, Corner (with Sofabed) | View from room
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Parking available
  • Pet friendly
The current price is AED 293
AED 351 total
includes taxes & fees
20 Apr - 21 Apr

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Refrigerator, River View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, River View

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Refrigerator, River View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, River View, Corner (with Sofabed)

Suite, 1 King Bed, River View, Corner (with Sofabed) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, River View, Corner (with Sofabed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Refrigerator, River View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
277 Riverside Drive West, Windsor, ON, N9A5K4

What's nearby

  • Adventure Bay Family Water Park - 2 min walk - 0.2 km
  • Caesars Windsor - 7 min walk - 0.6 km
  • Caesars Casino - 10 min walk - 0.9 km
  • Detroit Windsor Tunnel - 13 min walk - 1.1 km
  • Huntington Place - 4 min drive - 2.7 km

Getting around

  • Millender Center Station - 3 min drive
  • Windsor Station - 4 min drive
  • Windsor, ON (YQG) - 19 min drive

Restaurants

  • ‪Loose Goose - ‬4 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Eastwoods Grill & Lounge - ‬6 min walk
  • ‪The Bistro at the River - ‬5 min walk
  • ‪La Guardia Italian Pizzeria - ‬5 min walk

About this property

Best Western Plus Waterfront Hotel

Hotel near Detroit Windsor Tunnel
Close to Caesars Casino and Caesars Windsor, Best Western Plus Waterfront Hotel provides dry cleaning/laundry services, a fireplace in the lobby, and a bar. For some rest and relaxation, visit the sauna. The on-site restaurant, River Room Restaurant, offers breakfast, lunch, dinner, and kids' meals. In addition to a gym, guests can connect to free WiFi in public areas, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • A 24-hour front desk, smoke-free premises, and luggage storage
  • An elevator, multilingual staff, and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 305 individually furnished rooms feature comforts such as premium bedding and air conditioning, in addition to amenities like desk chairs and safes.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 42-inch LCD TVs with digital channels
  • LED light bulbs, refrigerators, and free infant beds

Languages

Arabic, English, Filipino, French, Hindi, Spanish

Similar properties

Exterior

Holiday Inn Express Windsor Waterfront by IHG

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
8.6 out of 10, Excellent, 1,232 reviews
The price is AED 355
AED 425 total
includes taxes & fees
20 Apr - 21 Apr
Holiday Inn Express Windsor Waterfront by IHG

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 18 to 24.99 for adults and CAD 18 to 24.99 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River Room Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • On the boardwalk/promenade
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 12 2025 to May 31 2025 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30.00 per accommodation, per day, plus a deposit of CAD 30.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 18 to 24.99 for adults, and CAD 18 to 24.99 for children
  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Self parking fee: CAD 20.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Waterfront Downtown Windsor
Waterfront Hotel Downtown Windsor
Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel
Waterfront Hotel Downtown Windsor Ontario
Windsor Hilton Hotel
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel
Best Western Plus Waterfront Windsor
Best Western Plus Waterfront
Best Western Plus Waterfront Hotel Windsor, Ontario
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel Windsor

Frequently asked questions

Does Best Western Plus Waterfront Hotel have a pool?

Yes, this property has an indoor pool. The pool will be unavailable from March 12 2025 to May 31 2025 (dates subject to change).

Is Best Western Plus Waterfront Hotel pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of CAD 30.00 per day and a fee of CAD 30.00 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Best Western Plus Waterfront Hotel?

Self parking is available for CAD 20.00 per day.

What time is check-in at Best Western Plus Waterfront Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Best Western Plus Waterfront Hotel?

Check-out is at 11 AM.

Where is Best Western Plus Waterfront Hotel located?

Located in City Centre, this hotel is within a 10-minute walk of Windsor Community Museum and Caesars Windsor. Caesars Casino and Detroit Windsor Tunnel are also within 15 minutes.

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Best Western Plus Waterfront Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 482 out of 1013 reviews
Rating 8 - Good. 256 out of 1013 reviews
Rating 6 - Okay. 114 out of 1013 reviews
Rating 4 - Poor. 76 out of 1013 reviews
Rating 2 - Terrible. 85 out of 1013 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice team members, soft towels and a nice place to stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms....nice a close to bus station to take special events bud to little cesears arena an back
Stayed 1 night in Mar 2025

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, polite and helpful staff, and a nice restaurant on the second floor with a great view of the Detroit River.
Stayed 1 night in Mar 2025

8/10 Good

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The waterfront is beautiful
Stayed 1 night in Mar 2025

10/10 Excellent

cansu

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning view
Stayed 1 night in Mar 2025

10/10 Excellent

Dmitri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from to the river and Detroit. The beds are abit uncomfortable and the hotel itself is a bit outdated, but overall it was a great stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the river.
Stayed 1 night in Mar 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
The property is good a little outdated,but clean. Nice location and nice dining lounge. Very quiet overall good experience. Needs free breakfast and parking included.
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were pleasant, professional and helpful. Hotel was clean, well maintained and no smells. Room was very clean, river view of Detroit was superb. Restaurant was nice. I'd definitely recommend and do a return stay.
Stayed 1 night in Mar 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was perfect for me. A great view of the Detroit skyline
Stayed 2 nights in Mar 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous view!!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

vaughan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quite.
Stayed 1 night in Mar 2025

6/10 Okay

Dani

Good
Stayed 1 night in Mar 2025

8/10 Good

Graham

Liked: Cleanliness, property conditions & facilities
Pros:Great location. Clean rooms. Cons: Staff were very slow at Checkin and issued wrong door keys. Provided no follow up email invoice
Stayed 1 night in Mar 2025

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
May the reservation for the wrong location.. I am located in Michigan and the reservations was in Canada so I am hoping to get a refund for this mistake that was notice within 30 minutes of making the reservation
Stayed 1 night in Mar 2025

4/10 Poor

Gunjan

Disliked: Staff & service, amenities, property conditions & facilities
The manager is super rude. We wanted to checkout late as we checked in very late. I called the hotel before making my booking and they said it was okay. Even after checking in, the woman at the front desk its all good and shouldn’t be an issue. But then the housekeeping and front desk disturbed our sleep twice and then charged us for checking out late. I still had no problem paying but she needs to know theres a way to talk to guests and she could’ve just said it nicely.
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean hotel, good price, nice location.
Stayed 2 nights in Sep 2022

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel and rooms.
Stayed 1 night in Jul 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a great location at a very reasonable price.

2/10 Terrible

Vidal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First they charges 220 bucks and then they sell there’s $100 charge for security deposit then they charge me $320 so now I got $540 on my Visa. I called Visa. They don’t can’t do nothing about it call it went back to the office and you guys won’t take it off so I’m gonna have to figure out what’s going on. I gotta spend hours on the phone now I’m pissed off.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and hotel..
Stayed 1 night in Dec 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, easy check in, rooms were nice and clean, good at restaurant was very good

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at BW Windsor. Staff was very accommodating and the entire hotel very clean.
Stayed 2 nights in Feb 2023

10/10 Excellent

Courtney

Liked: Staff & service, amenities, property conditions & facilities
Beautiful view, very clean room and nice staff!
Stayed 1 night in Oct 2022