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"Excellent service, food was ok, hotel was very clean ,and comfortable except for being woken by fire alarm ."

"Clean and basic rooms at a good price."

"Lovely stay with welcoming staff. Everyone I spoke to was warm and inviting and helpful. I recommend! Comfortable, clean, serviced. Communication and service top notch!"

"Great staff and welcoming. "

"We had a fantastic time at Downhall, which is a beautiful property with lovely grounds. A big thank you to every single member of staff that we came across, as everyone was friendly and helpful. But a massive thank you to the lady (duty manager) who helped my family . She changed rooms for us, upgraded some of the rooms, so our 5rooms would be close to one another. Can’t wait to go back👍"

"Great hotel I would recommend this hotel to anybody "

"Great stay, excellent position for Stansted."

"Great experience here From start to finish the staff were friendly and helpful. Can’t fault the hotel at all. Pool area and sauna which are included were clean and well presented. Will happily return! "

"Went for an executive room, which was big but dated and needed a new carpet it was great. Best of all was the shower which was perfect 👌 "