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Orsett Hall Hotel

4.0 star property
Hotel in Grays with a full-service spa and bars

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Orsett Hall Hotel

Indoor wedding
Exterior
Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi
2 bars/lounges
Chapel

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Parking available
  • Bar
  • Spa
The price is AED 342
AED 411 total
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Double Room

Highlights

Air conditioning
Heating
TV
Premium bedding
Sofa bed
Private bathroom
Deep soaking bathtub
Hair dryer
  • 16.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite

Highlights

Separate sitting area
Air conditioning
Heating
TV
Premium bedding
Sofa bed
Private bathroom
Deep soaking bathtub
  • 60.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double

Executive Double | Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Double

Highlights

Separate sitting area
Air conditioning
Heating
TV
Sofa bed
Premium bedding
Private bathroom
Deep soaking bathtub
  • 26.00 sq m
  • Sleeps 2
  • 1 Double Bed

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Breakfast available
8.2 out of 10, Very Good, (791)
The price is AED 303
AED 364 total
includes taxes & fees
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About the neighborhood

Map
Prince Charles Avenue, Grays, England, RM16 3HS

What's nearby

  • London Cruise Terminal - 7 min drive - 9.7 km
  • Tilbury Fort - 8 min drive - 10.1 km
  • Lakeside Shopping Centre - 8 min drive - 9.9 km
  • Festival Leisure Park - 11 min drive - 14.5 km
  • Bluewater Shopping Centre - 18 min drive - 21.2 km

Getting around

  • Stanford-Le-Hope Station - 4 min drive
  • Stansted Airport (STN) - 39 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Golden Sands - ‬5 min drive
  • ‪Bell Inn - ‬5 min drive
  • ‪Hardie Park Cafe - ‬5 min drive
  • ‪Mr Pickwicks - ‬6 min drive

About this property

Orsett Hall Hotel

Upscale boutique hotel
Take advantage of a terrace, a coffee shop/cafe, and a garden at Orsett Hall Hotel. Treat yourself to a hot stone massage, a manicure/pedicure, or a body scrub at the onsite spa. The on-site British cuisine brasserie, Garden Restaurant, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
Other perks at this hotel include:
  • English breakfast (surcharge), self parking (surcharge), and luggage storage
  • A ballroom, massage treatment rooms, and smoke-free premises
  • A 24-hour front desk, a banquet hall, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 56 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with hair dryers
  • Electric kettles, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)

Food and drink

  • English breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 14.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Garden Restaurant
  • Sartoria Cafe

Things to do

  • Full-service spa
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Snack bar/deli
  • Sofa bed

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 9 2025 (dates subject to change):
  • Spa
  • Spa/Beauty services
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14.50 per person
  • Late check-out fee: GBP 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Orsett Hall Grays
Orsett Hall Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel Grays

Frequently asked questions

Is Orsett Hall Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Orsett Hall Hotel?

Self parking is available for a fee.

What time is check-in at Orsett Hall Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Orsett Hall Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 20.

Where is Orsett Hall Hotel located?

Situated in Grays, this spa hotel is within 6 mi (10 km) of Mardyke Valley Golf Club, Langdon Hills Country Park, and Coalhouse Fort. Lakeside Karting and London Cruise Terminal are also within 6 mi (10 km).

Orsett Hall Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 274 out of 529 reviews" "
Rating 8 - Good. 145 out of 529 reviews" "
Rating 6 - Okay. 61 out of 529 reviews" "
Rating 4 - Poor. 26 out of 529 reviews" "
Rating 2 - Terrible. 23 out of 529 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sunny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were allocated a loft room which was below our expectation compared with what we saw on the website when making the booking, and previous positive experience of the hotel. They need to maintain their standards for all customers without exception. The menu options available very critical as well. But generally exceptional.
Stayed 1 night in Dec 2024

4/10 Poor

Ray

Traveled with partner
Reception staff were not helpful when we booked In.Air conditioning was not working needed filter changed we had to move to another room.Overall disappointing booked for February but have cancelled.
Stayed 1 night in Dec 2024

10/10 Excellent

asad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

4/10 Poor

Anjali

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed for 2 nights. Room was lovely and comfortable. Unfortunately the functions we attended were in rooms which were far too cold. Despite dressing up for the occasions virtually all had to keep coats or jumpers on. A shame! We are still recovering from colds. Breakfast in the Garden Brasserie again, the room was cold. Asked for a poached egg, this was not possible. Would expect a request to be met after paying £16 for the breakfast. Very disappointed!
Stayed 2 nights in Nov 2024

10/10 Excellent

Zehra

Stayed 1 night in Nov 2024

6/10 Okay

marcus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed overnight on business. Had booked on Expedia as saw property had pool, sauna. On arrival was informed that it's £10 per hour, per person to use the leisure facilities! Won't be booking again on this basis, as it had not been advertised as such on Expedia. Breakfast was good and staff nice.
Stayed 1 night in Oct 2024

8/10 Good

Oluremi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to event
Stayed 1 night in Oct 2024

2/10 Terrible

Amy

Stayed 1 night in Oct 2024

8/10 Good

Sam

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel room was lovely staff great will definitely be back
Stayed 1 night in Oct 2024

10/10 Excellent

ANDREW

Liked: Staff & service, property conditions & facilities
Overall, I really appreciated my stay at Orsett Hall Hotel.I was in the Sartoria building above the cafe - which meant that I wasn’t disturbed by any wedding events. There was a bit of a distance between my room and the car park so I made several trips to move my stuff up to where I needed. The room was very good - clean and with one or two nice touches, the bed was clean and good, there was a nice TV with Netflix, and a nicely fitted bathroom. Upon reading the ‘Guest Welcome Info’ it became clear that the estate has a great 300 year local Orsett village heritage, which includes accommodating King George VI and Elizabeth (the late Queen’s) Mother. The grumbles - the skylight in my room, intended to offer choices for daylight and ventilation was damaged and allowed some cold air and traffic noise in to the room at night while you were sleeping. I did tell reception and members of staff but it was never sorted out. Also the motion-activated lights in the bathroom tended to plunge the guest in to darkness when you didn’t need it to….as I mentioned - minor things only. Would I stay again in future? Yes, definitely. The staff overall were nice, the grounds and Hotel itself are amazing, and safely surveilled, a
Stayed 5 nights in Oct 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ajay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food, outstanding service. Impressive exterior and lobby. Stayed 1 night in October 2024. Only downside was room was very cold and didn't heat well, and water in bathroom was not hot in the evening. However, would recommend; good quality at reasonable price.
Stayed 1 night in Oct 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used to live in Orsett and knew the old Orsett Hall. I like how the rebuild has remained faithful to the original. As the new hotel it is clean and reasonably comfortable, with nice sized rooms and two dining options. The grounds are nicely laid out and pleasant to walk in, and it is fairly quiet, except for when there’s a wedding, though the noise did not go on too late. It is unfortunate that the bath/shower combinations are so deep, as that makes it a little dangerous for the short and less mobile to get in and out. The pillows could be plumper. Also a more comfortable armchair and a mini fridge would have been nice in this four star hotel. However, I would still recommend it for a few days stay.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
No advance warning of noisy party - very unhappy.
I am a regular visitor to Orsett Hall Hotel. This is the worst experience by a mile. I was placed in an upstairs room very close to a function room. I arrived around 4pm and the car park/reception/ foyer was full of people attending a wedding. The wedding had very loud music until 23:30 that evening, followed by people being very merry until nearly 1am in the morning. I had complained around 22:30 and the duty manager came to my room to explain that there was nothing he could do, and tried to fob be off with some made up story about the noise being below the upper decibel level so was ok!?! I work as an H&S professional, so I informed him to stop making up drivel and sort the problem. The hotel phoned me and emailed me prior to my visit to ask if I was still checking in (which is their normal procedure), and at no point did anybody explain to me that a large wedding party would be going on that night. There are plenty of hotels in the area that I would have gone to. Poor by the hotel on all fronts Im afraid.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Ian

Stayed 1 night in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms good dining options
Stayed 1 night in Sep 2024

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Not the best but not the worst!
We booked 2 rooms as we were attending a family wedding nearby. Our room (12a) was dark with a small window, but the bed was comfortable. After unpacking we went out so didn’t notice the issues to come. We got back late & went to bed. It’s an old building so the windows can’t be opened which is understandable. Halfway through the night woke up very hot as the aircon had failed. The rest of the night was restless as the aircon kept failing with a fault code so the room was hot and stuffy. Also behind the headboard there was an intermittent knocking throughout the night with different levels of noise & duration. As my wife is a very light sleeper this interrupted her sleep. In the morning reported it to reception & was told it would be looked. Later we returned to the room & noticed that the noise was still there & the aircon failed with a fault code. We rang reception & the Duty Manager came & we moved rooms. The DM was very apologetic, I appreciate that things can go wrong but its how it is dealt with that counts. I was very disappointed when the DM said that it was noisy pipes & a plumber was due tomorrow & that it had been like it for a couple of weeks & there had been complaints! So they had complaints & it had been like it for a couple of weeks, & they still thought it was ok to put us in the room? That is disappointing & we should never have been put in that position. Overall it was ok, not the best but not the worst. Would I recommend / return to Orsett Hall? No
Stayed 2 nights in Aug 2024

10/10 Excellent

asad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Barnard suite was above and beyond my expectations
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking. Hotel was clean.
Stayed 1 night in Aug 2024

6/10 Okay

marcella

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Weekend stay
The location is nice, lovely for weddings. Staff were friendly. Unfortunataly our room didnt meet our expectations, many cracks in the walls, some lights broken, bed wasnt too comfortable. The breakfast area is really lovely and it wasnt too bad overall. However, on Saturdays coffee cost extra money and on sunday its buffet style. This wasnt indicated prior to our stay or at the hotel. We tried food at the cafe and it was pretty good.
Stayed 2 nights in Aug 2024

8/10 Good

Lee, Wickford

Traveled with partner
Liked: Amenities
All good
Stayed 1 night in Aug 2024