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"Pros, hotel was very clean, service was good, breakfast good. Shuttle to and from St Augustine very helpful. Cons, location was noisy from traffic. They were supposed to offer a complimentary beverage or room upgrade and they neglected to do so. "

"Great location and beach"

"The property was very clean. The room was spacious and had both a refrigerator and microwave which made it very convenient. The front desk staff were very kind and courteous. Rhonda went above and beyond to answer all question's we had, provide excellent customer service and was patient with us. The shower was very nice and TV's were very large. Despite the construction in the lobby, this was one of the best stays and we look forward to coming back! "

"They paid attention to all the little details. The room was spacious and nicely decorated, the bed was comfortable, and the wifi was fast."

"Wonderful setting and close walking to restaurants and downtown St. Augustine. Staff went above and beyond customer service. Breakfast was plentiful and different selections each morning of our five night stay. On Wednesday night is the manager's reception in the evening with wine and finger foods it was a nice touch to our stay. Would stay here again in a heartbeat."

"The hotel is in a good location minutes from historic downtown and St Augustine Amphitheatre. Clean and quiet. Breakfast is basic but serves the purpose "

"Throughout our four-night stay at Smart Stay, we experienced a high level of satisfaction. The room was comfortable, clean, and the front desk personnel provided us with clean towels and coffee pods in a timely manner despite a missing housekeeping day. The complimentary breakfasts were a highlight. We will certainly consider staying there again. My suggestion is if freeway noise is bothersome to you, request a room in the north side of the building. Our room faced the 95 freeway and we could...

"Very nice hotel, but the riverfront area in Jacksonville is pretty run down."

"It was a nice short walk to the beach. Staff was nice and offered a decent breakfast with the stay. "

"Beautiful beach and great location. Rooms, especially the bathrooms could use an update but the location is fantastic! "

"Very nice restaurant, bar and pool. Easy access to shopping and Starbucks "

"The hotel was very nice and clean. The food at the restaurant was also very good. What I don’t understand, though, is why they only supply two towels in the bathroom and you have to ask the front desk for more. We have a family of four, so only having two towels doesn’t work for us. I requested more towels, but it took over an hour and a half to get them. This made getting everyone ready for bed tricky and took longer than we planned. "