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"Location convinience"

"We were selling our house so needed somewhere to stay for a week during showings. This place is clearly a short term rental run by slum lords. It was FILTHY. There were mouse droppings, spider webs, dead bugs, unknown fluids on the furniture, dead mice in traps in the kitchen and the floors were so dirty my daughter's hands and feet were black from crawling on them. We left and were promised a refund because of the conditions - well it's 2 months later and Carol the "manager" is still making up...

"HVAC system in the room was very loud "

"this place desperately needs a facelift and good cleaning. Right across the road from a firehall. Someone screaming at 11 pm. Please stay somewhere else"

"When we checked in, I was informed that we were being given a room with one queen size bed. I had booked through Expedia and had requested 2 beds. I showed the front desk clerk the order and since they did not have a room with 2 beds available, we were given a complimentary second room. He was very apologetic and quick to fix the issue in a professional manner. Im not sure where the confusion came in, but in the end I was very happy with the solution. "

"Ceiling fan in the bathroom was coming off the ceiling. .just hanging there. Other than that everything was fine "