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"Excellent visit, reception staff professional yet friendly and helpful. Room as clean, warm and comfortable. Would have preferred a bath instead of the shower but this in no way reflects badly on our stay with you. We travel a lot nowadays following my retirement but this was our first visit to Holiday Inn. We will definitely use you again. 😀😀😀"

"We arrived to be told the authorities decided to close certain roads in the town on a Saturday and Sunday after COVID until 4pm .The car park was a 3 minute walk away but getting to it by car proved difficult as the SAT nav wanted to take us along the closed roads .After much frustration we got there in the end .It's sign posted for use of guests of the lion hotel but you can parkin it if you are staying at the Prince Rupert. Having got that advice out of the way on to the Prince Rupert hotel. The ladies on the reception were wonderful.Pleasant ,warm welcoming and very helpful.The hotel had a good feeling about it and much bigger than we expected with a lounge bar and restaurant.Breakfast was included in the cost which was very nice and there was continental and cooked available.We had a twin room with a walk in shower as that was our choice.It was clean with everything you would need for the stay The hotel was in the middle of everything.What a beautiful place to visit . Quirky shops and an abundance of places to eat and have a drink.We ate at a Spanish restaurant and sat for 2 hours eating delicious tapas . I would definitely visit Shrewsbury again and certainly stay at the Prince Rupert.Next time we would be prepared for the parking!!!!"

"Staff lovely, room lovely , warm and traditional "

"Excellent customer service. Great location. Will stay again."

"I was upgraded to the Holiday Inn next door as the International Hotel was closed for the Christmas period. Lovely hotel. Staff excellent. Very clean and comfortable. Overall, very pleasant stay. Only issue was the heating but this was dealt with immediately on request. I would definitely book this hotel again."

"Comfortable hotel. Great staff. Excellent value. "

"Very friendly spa and sauna very relaxing Great Breakfast and evening meal"

"Perfect place to stay in city centre. Free parking too"

"Absolutely Fantastic! Breakfast was Good. The pool/gym/Sauna/steam room all great! Big screen telly in the bar, which we watched the footy in comfort. I love the fact there is a quality table football game in the bar, that is free. This kept my kids entertained. A well run Holiday inn! "