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"It was great, when me and my dad first got there a lady who was dealing with a customer before, said she would be with us soon. Then a Chinese lady who's name I forgot to get came with a smile and greeted us. She was very professional, informative and friendly, was a pleasure to be served by her. Rooms are nice, clean and spacious. Love the fact that the door to get into the showerroom can also separate the toilet from the sink & shower for extra privacy if needed. Only thing about the room was because I booked a double bed with a sofa bed just in case the bed wasn't big enough for me and my dad. I expected to see a duvet cover and a sheet within it, which it wasn't. Could ofcourse asked for them but thankfully the bed was big enough for us to share. Breakfast was good, unfortunately no fried eggs or mushrooms but for a free breakfast can't nobody complain. Scrambled eggs and beans are okay, croissants are nice. Sausages are quite nice to but I feel the bacon was the best out of everything. Would definitely stop again in the future at some point if required. "

"Much needed short family break to go to Snozone, iFly, Cineworld, crazy golf and more. Hotel was the perfect location for this. Room was very comfortable and buffet brekfast was very good. "

"Lovely hotel, great breakfast "

"Beautiful place, spacious and well mantained"

"Very good service and even offered my late checkout "

"Excellent location and a wonderful place to stay."

"Absolutely amazing in every way the service, the staff, the food, the Spa. Really would recommend 100%. I will be revisiting for sure, very impressed with Horwood House Hotel and all its staff. To all the staff at HH, thank you for making my stay picture perfect 😊"

"Stayed here numerous times, consistently excellent. Rooms are very comfortable, staff exceptional. Go to hotel in Bedford."