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"Very comfortable , clean, great location "

"A lovely hotel, less than a 5 minute walk from the Symphony Hall. Spread over 15-16 floors, not pretty from the out side but friendly & comfortable inside. Very inviting (although busy) at check-in, Room was spacious , clean & in great condition with everything you need. 2 restaurants (one with Indian cuisine), great food & service! The hotel was busy as it was a Friday night but there was a great atmosphere. During the night the room was very quiet. Breakfast was excellent with a great selection of food. The staff were supportive & friendly throughout. There is parking available although we didn’t need it. For us, 10/10. Thank you!! "

"Just perfect for us. Impressive grand staircase and a beautiful display of gorgeous smelling flowers were the first things to hit the senses. We came into contact with 2 members of the reception staff who were so friendly and seemed genuinely interested in us as a family group. We were there with my elderly parents who were equally impressed with the staff helpfulness. The 2 barmen were also pleasant and friendly. We were attracted to the hotel as it was city centre with its own parking. Room was spacious and clean with tea/coffee making facilities. Breakfast was hot and plentiful. We’d intended using the pool/gym but we didn’t get around to it as there was so much to do out and about. I can 100% recommend this hotel."

"Lovely spacious room and a very comfortable bed. Beautiful bathroom with Penhaligons toiletries. Nespresso machine and proper milk! Had a drink in Madeline 's bar which had a very relaxed atmosphere with a friendly, efficient service. I would highly recommend The Grand Hotel for a stay in Birmingham. I hope to return sometime. "

"Ideal situation for exploring the city. "

"Location was good for central Birmingham Staff really nice and helpful Clean hotel Traffic noise but earplugs provided helped "

"Nice stay "

"Helpful staff, clean and comfortable, convenient location for my meeting venue (Millennium Point)"

"The staff on reception were very helpful and knowing there were there at all hours me and my daughter stayed 2 nights but the first night was very noisy as were on the front of the hotel, we mentioned it and they moved us to the back of hotel, for last eve, would stay again definitely 😁"