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"Great team of staff"

"Thanks for great service especially Anurag."

"Service was top-notch! Staff were so attentive and detail-oriented. I was treated like a star customer from the beginning to the end of my stay. Aparna from customer service was awesome! Hats off to you, Holiday Inn Cochin! Truly five-star service."

"Excellent place to stay with family.!!!"

"Excellent customer service "

"I have thoroughly enjoyed my stay at the Taj, everything here runs so smoothly and the staff are so professional but friendly at the same time. I have decided to stay another week because I like it so much!"

"Good"

"Friendly team of staff led by Andrew who went out of his way to be provide any assistance we needed. More information needs to be provided during the check-in process about the hotel policies on hot water, cleaning and facilities timings to avoid misunderstandings. The restaurant manager was most helpful and the food served was freshly made and tasty. There were some flys in the restaurant which could have been avoided by plugging in an insect repellent. The bed was comfortable and the room was a good size. The gym was disappointing as all the cardio equipment did not work and was not cleaned regularly. The massages at the Spa were excellent and the swimming pool was clean. "