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"Really liked the hotel facilities. Food was really good, especially breakfast, and meat and desserts were delicious. Also had drinks on tap all day eg soft drinks and coffee. Staff were really helpful and efficient. Also area around the hotel was nice with several interesting shops and cafes in close proximity. Easy to get to and from Heraklion via buses 1 to Heraklion and 6 back to the hotel. Both stops very close to the hotel. Its a very interesting city. Also really close proximity to the beach, just past the bar. I'd definitely recommend staying here. "

"I had the most amazing 3 night stay at Alsus! The room had the most comfortable bed I slept in ever in Europe. The complimentary breakfast was always plentiful and delicious. The pool area is pristine, and during my stay in April, it was empty! The beach is a short 4 min walk away. The local bus connects the hotel to the airport for ease as well. "

"It had everything you need. We were there in April 2025, in offseason. So some restaurants weren't open. But i would stay again"

"The temperature of the outside hot-tub should definitely be warmer. Not tepid. "

"Such a fantastic customer service. We have nothing but praise for this lovely hotel and all of the staff. There was nothing too difficult or strange. We got caught in the strikes and arrived early and they had the room so let us checkin early. The half board was excellent with great meat at the taverna and there was so much food at breakfast as well. Beautiful setting and easy and comfortable room with a private pool, perfect for family! "

"Staff was great"

"We stayed at Agapi Beach Resort from 27/10 to 03/11/24 for the third consecutive year. This place never fails to disappoint. Beautiful hotel complimented by the fantastic staff. The accommodation is lovely and cleaned thoroughly every day. The food is lovely and varied each day. As you walk around the hotel the grounds are immaculate with an array of trees, bushes, plants and flowers. Numerous pools dotted about. The beach is two minutes from the main complex. Beach towels provided every day. There are different places on the complex to eat. We can’t praise Agapi Beach Resort enough. Just something about the place that just makes us want to go back every year. Hopefully we will again in 2025. "

"Could not recommend this place more! We will definitely be going back. The staff was phenomenal, when we arrived we were greeted by a concierge who took our bags inside/to our rooms and made us a mimosa while we filled out our check in details. We did the half board so we got a buffet breakfast and dinner each night that had so many options and were very delicious! The front desk also made us a reservation for the el la carte dinner which was also free. The staff didn’t hesitate when we asked them to book us a taxi to check out city centre as well as booking an early taxi to get us to the port the morning we checked out, also supplying us with a box breakfast to go. Highly recommend this place! Absolutely loved every minute of our stay! "

"Very friendly and helpful staff. Modern apartment with two balconies with a view of the mountains. Grocery store and Jumbo two streets down. Bus stop very close with buses taking you to Old Town and Amadoura beach. You can walk to Koules Fort and the Old Town by walking along the ocean too! I highly recommend this apart-hotel for a short or long stay for its great location, excellent staff and very comfortable furniture."