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"Grand Hotel Minerva is truly fantastic! From the moment we arrived, the staff went out of their way to make us feel welcome, and their warmth and attentiveness were remarkable. They were especially kind to our daughter, doting on her and making her feel like a VIP—a thoughtful touch that made our stay even more special. The hotel itself is exceptional, with high standards of quality, comfort, and cleanliness evident throughout. Our room was impeccably maintained, offering a perfect retreat after long days exploring Florence. The location is unbeatable—right in the heart of the city, making it easy to walk to all the major sights and enjoy the vibrant atmosphere of Florence. We also loved the rooftop terrace with its stunning views and the serene pool, which offered a perfect spot to relax and take in the beauty of the city. If you’re looking for a hotel that combines luxurious accommodations with outstanding service and a prime location, Grand Hotel Minerva is a perfect choice. We can’t wait to return!"

"We loved the location and the service. Breakfast was great. Our room was terrific. I wish they provided a small bar of soap and hair conditioner. "

"Lovely hotel. Will definitely stay there again! Love Firenze "

"This property was one of a kind! We stayed one night in a superior double room with king bed and it had a gorgeous view of the city. The surroundings were amazing. Lots of beautiful views. We only had breakfast and it was great. Service and staff were very accommodating and friendly. The shuttle to and from the main city was an added bonus. Just FYI, the only way to get to the hotel was via taxi which wasn’t super expensive. The bed was comfortable, bathroom small but good enough since it was only two of us. Overall, a very unique experience in a beautiful hotel with even more amazing views. "

"Fabulous hotel, excellent location, very quirky with Hell or Heaven rooms, have tried both, so different but both as good. Great atmosphere, big rooms, amazing toiletries and free water and beer. Decor throughout very well thought out. Restaurant evening dining extremely good, gets very busy. Breakfast good choice of hot and cold, highly recommend."

"Hotel is centrally located near restaurants and shopping markets. Staff was very welcoming. "

"This property was so beautiful and royal! It was in the perfect location, close to the train station & city! The staff was so friendly! My only concern was the toilet didn’t fully flush. "

"Just wonderful - what a view! Great, central location. "

"Great service especially from Leonardo and Lavinia at the front desk. Lavinia helped us get and understand the train system so we didn’t miss our flight. She even followed up via whatsapp after we left to make sure we knew what train to get on and that it was on time "