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"The bed was comfy!!! Nice room..."

"The staff did everything possible to make sure our New Years Eve was perfect. They made sure our room faced the river to ensure we could see the fireworks. "

"They have updated things apparently. Was very nice and smelled good "

"The clerk was exceptionally sweet & made check quick & easy."

"Customer service was great! Great variety for snacks and drinks in the lobby. You must try the rooftop bar and kitchen on the seventh floor! Food was delicious. Bartender and server were super nice! They went above and beyond for my spouse and I but mostly me. LoL. We went semi late and there weren't many people. So, they let me listen to the music a little louder than normal, so I could sing along and enjoy the early 2000s r&b/hip-hop station. They enjoyed the music and my jokes with me. Definitely a great hotel experience! "

"Easy to access and friendly people."

"It was very comfortable. Margaret went above and beyond to help with the issue I had through my booking site. She worked hard and I was very pleased with all the staff"

"Great staff"

"This hotel is in a great location within walking distance of several good local restaurants. The hotel was very clean and very convenient. However, it was their customer service that was amazing! Let me say this was one of the best customer experiences I have ever had at any hotel, from the time we got there until we left, top notch service. I would definitely stay there again."