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"Great Stay! Incredible value and excellent service. "

"The Carlton was modern with nice rooms and pretty grounds. Staff was great, scheduled transportation early in the morning to the airport. Surrounding area was questionable, lots of graffiti and we felt a little unsafe on a couple of our walks. But, the hotel has a restaurant and bar onsite."

"Chosen for proximity to Bologna Central station. Sometimes hotels in these areas aren't the best this was pleasantly positive. Quiet, clean room, friendly and helpful staff. The included breakfast was more substantial than I expected, a nice added value. Recommend!"

"Very nice accommodation in walking distance of Piazza Maggiore, Basilica of San Stefano and other places of interest. Close to shopping and restaurants. We opted for breakfast which was excellent."

"Excellent care to the details of my needs, since I walk with a cane (stick.) Built for business and convenience to transportation. Not step-free for with those with disabilities who need more than I required for a stay. (for example: entrance from the street is a high step up, to a revolving glass door. Also, bar/informal restaurant has a few steps up. ) But staff are gentle and immediate in their assistance to manage these shortcomings that keep it from truly accessible by lending a hand or an arm upon which to lean.) ALL staff were excellent! My stay: 4 nights, May 2025 with a wet-shower bathroom, on the 5th floor. Elevators were quick for changes of levels. ( buffet breakfast dining was in the hotel's -1 floor, below street level.) A wonderful front desk person is Andrea, who saw to my quick change of Taxi, a box breakfast-to-go for my last day's needs, and always cheerful greeting. He is a perfect host for this hotel. Housekeeping's wonderful person, Nelle was quick to lend assistance as well as perform all her tasks. She is kind and skilled in handling the hotel's occupants. As a solo traveller, I recommend this hotel, The Starhotels Excelsior, that is geared to groups also makes an individual comfortable and welcome. I arrived by train, was delighted for the easy location directly opposite the Bologna Central Station. Then on departure, by taxi to the Bologna Marconi Airport. Perfectly managed at this busy location of the Excelsior Hotel. "

"This is the second time we have stayed at the airport bologna Hotel and we really truly enjoy having a clean friendly experience. The shuttle is great but it would be nice if they had an earlier shuttle is by the time you got there at 4:00 when the airport opens the lines are incredibly long. Other than that excellent and we would stay again."

"The breakfast was wonderful. Lots of options and convenient for the first morning after our international flight. The rooms were clean and comfortable. "

"The staff were excellent. The food/dining were well above and beyond what I’ve come to expect from a hotel. The gym had minimal equipment but its location on the top floor provides a beautiful view of the sunrise if you’re willing to get up early enough. "

"My wife and I had a great one week stay. The only complaint I have is that I ordered the Birthday cake in the room. This surprise was for my wife, whose birthday is on the 14th and the cake was in the room upon our arrival on the 11th. But, hey...it's cake! Everyone on the staff was friendly and helpful even though my wife and I don't speak Italian. I would proudly recommend this establishment to all!"