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The Castle at Swan Lake

3.5 star property
Hotel in Vernon with a seasonal outdoor pool and a restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Castle at Swan Lake

View from property
King Deluxe Suite | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Seasonal outdoor pool, pool umbrellas, sun loungers
Aerial view
Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet friendly
  • Laundry
  • Parking included
The price is AED 450
AED 508 total
includes taxes & fees
4 Jan - 5 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for King Deluxe Suite

King Deluxe Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

King Deluxe Suite

Highlights

Balcony or patio
Fireplace
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Suite

King Executive Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets

King Executive Suite

Highlights

Balcony or patio
Individually furnished
Fireplace
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 88 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior

Fairfield Inn & Suites by Marriott Vernon

Pool
Breakfast included
Waterslide
Parking included
8.6 out of 10, Excellent, (1000)
The price is AED 304
AED 353 total
includes taxes & fees
26 Dec - 27 Dec
Fairfield Inn & Suites by Marriott Vernon

About the neighborhood

Map
7905 Greenhow Road, Vernon, BC, V1B 3S2

What's nearby

  • Swan Lake - 20 min walk
  • Historic O'Keefe Ranch - 5 min drive
  • Village Green Shopping Centre - 6 min drive
  • Planet Bee Honey Farm - 11 min drive
  • Silver Star Mountain Resort - 27 min drive

Getting around

  • Kelowna Intl. Airport (YLW) - 41 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Tim Hortons - ‬6 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Burger King - ‬6 min drive

About this property

The Castle at Swan Lake

Property highlights
Consider a stay at The Castle at Swan Lake and take advantage of a terrace, a garden, and an arcade/game room. For some rest and relaxation, visit the spa tub. Free in-room WiFi is available to all guests, along with laundry facilities and a business center.
Other perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Barbecue grills, luggage storage, and an elevator
  • 1 meeting room, a vending machine, and free newspapers
  • Guest reviews say great things the pool, helpful staff, and location
Room features
All guestrooms at The Castle at Swan Lake offer thoughtful touches such as fireplaces and premium bedding, as well as amenities like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Rainfall showers, deep soaking tubs, and free toiletries
  • 40-inch flat-screen TVs with cable channels
  • Balconies or patios, kitchens, and full-sized refrigerators/freezers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • 1 restaurant

Things to do

  • Arcade/game room
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • Fence around the pool
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Front desk (limited hours)
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • 13 stairs to reach property
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 28.25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms

Property is also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

Frequently asked questions

Does The Castle at Swan Lake have a pool?

Yes, this property has a seasonal outdoor pool.

Is The Castle at Swan Lake pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of CAD 28.25 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Castle at Swan Lake?

Self parking is free at this property.

What time is check-in at The Castle at Swan Lake?

Check-in start time: 4 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at The Castle at Swan Lake?

Check-out is at 11:00 AM.

Where is The Castle at Swan Lake located?

Situated in Vernon, this hotel is within 1 mi (2 km) of Splashdown Vernon and Swan Lake. Historic O'Keefe Ranch and Village Green Shopping Centre are also within 6 mi (10 km).

The Castle at Swan Lake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 707 out of 999 reviews" "
Rating 8 - Good. 226 out of 999 reviews" "
Rating 6 - Okay. 48 out of 999 reviews" "
Rating 4 - Poor. 11 out of 999 reviews" "
Rating 2 - Terrible. 7 out of 999 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Naman

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property didn't have the necessary items like toothbrushes and paste. At reception, the lady was not customer-oriented and did not allow us 10 extra mins for checkout. For the bathrobes, they asked us to pick them up from the reception instead of having them delivered to the room. The property itself has nice rooms and is maintained.
Stayed 1 night in Dec 2024

10/10 Excellent

marianne

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Floors were very clean, awesome suites!
Stayed 1 night in Nov 2024

10/10 Excellent

Arshpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Shantelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll leave a review once I’ve stated the night
Stayed 1 night in Nov 2024

10/10 Excellent

marianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always
Stayed 1 night in Nov 2024

6/10 Okay

Kathleen

Stayed 2 nights in Oct 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second experience with the Castle. It was excellent. The staff are very friendly and professional. It’s beautiful quiet and perfect for my needs. I will not hesitate in the future to stay again. Highly recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Devin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times, always excellent.
Stayed 1 night in Oct 2024

8/10 Good

Brianna

Stayed 2 nights in Sep 2024

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service
Beautiful spot. Rooms were exceptional
Stayed 1 night in Oct 2024

10/10 Excellent

Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times and always come back.
Stayed 1 night in Oct 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Big room with full kitchen with dishes pots pans etc. Super friendly, helpful staff Very limited dining walking but can drive 10 mins and have a lot of options
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Stayed 1 night in Sep 2024

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first choice in Vernon.
Stayed 1 night in Oct 2024

10/10 Excellent

Zeqin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

George

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the room so much we are going back for thanksgiving and cancelled our other reservation at another hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely facility, funny the castle in name was more like a faux castle! Overlooking the swan lake, over retail strip and fast road way
Stayed 2 nights in Oct 2024

8/10 Good

Irene, Edmonton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great and the view was awesome! Parking wasn't the best and a little hard to get luggage to suites.
Stayed 1 night in Sep 2024

10/10 Excellent

CARLA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find on the main road, quiet, big rooms, comfortable bed, wonderful place to stay!
Stayed 1 night in Oct 2024

8/10 Good

Kathy

Stayed 1 night in Sep 2024

10/10 Excellent

Nicole, Osoyoos

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pool! Nice big suites
Stayed 1 night in Sep 2024

8/10 Good

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is next to a busy highway and the traffic was loud. Too loud to enjoy the nice deck looking out at the lake. Front desk staff was awesome and helped us put air in our flat tire so we could get to a tire shop. Five stars for the staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Troy, Victoria

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dog friendly option near Vernon. Huge suites.
Stayed 1 night in Sep 2024