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"The property was neat and clean, well planned and managed, the people were very helpful and friendly. The service was excellent. "

"Los Lagos Hotel is beautiful, clean, and perfect for our family. They have pools everywhere, and we mostly hung out in the large hot spring pool with a swim-up bar and drank the virgin pina coladas that they serve in real pineapples! The staff is very friendly and helpful, including the restaurant staff, the cleaning crew, and the front desk. The breakfast is a buffet full of healthy, delicious variety. The gift shop is great. We were in downpour for 2 days, and ended up just hanging out in the warm pools. One night when my daughter and husband decided to stay in the room for the evening, I spent an hour in the original hot spring on a built-in lounge chair with jets. "

"Very friendly staff and the property is very nicely decorated giving it a warm welcoming atmosphere throughout. Great attention to detail to ensure a clean, comfortable stay overall. Highly recommend. "

"Loved the hotel, except for toilet stop up issues. Did everything we could to prevent, but had to worry about toilet and smelled outside room."

"Beautiful and well maintained property with two nice pools and a jacuzzi and a water slide!"

"Well kept pools, great restaurants, and staff was extremely friendly! Great place to relax! "

"We had a fantastic vacation at this beautiful resort! Couldn't ask for more!"

"Arenal Manoa is absolutely amazing!! The staff is fabulous, they know your name, polite, friendly. The grounds are beautiful, well kept. We stayed in the Chato Suite and it felt like our own private oasis with a breathtaking backyard space, swinging sofa, multiple sitting/laying arrangements around a fabulous pool with perfect views of the Arenal Volcano. Buffett breakfast included, sushi, pizza and restaurant on site, we ordered room service multiple times and received it quick. Spa by the river and multiple natural hot springs on the property, they added some in an adult only zone, all are surrounded and under the lush vegetation on the property and a perfect escape. We also booked RT transportation to/from hotel and 2 tours through them. Arenal Manoa staff know how to make you feel special and cater to your needs. It was a most memorable vacation and we will return! "

"I love the fact that as soon as we arrived on the property, we saw a slot! I guess there’s a family of them. The front desk staff was super friendly. Our bungalow in the jungle was secluded and awesome. You need to know that it was dated, however. A little bit like camping in the woods. It was probably the best value out there. "