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"Amazing location and beautiful rooms! Extremely clean, great customer service, and wonderful overall experience. Thank you for the special memories of the Italian Riviera!"

"Second time I’m staying in this hotel and is becoming my favorite in La Spezia. Staff very friendly and professional, very helpful. "

"Feb 2023, 2024, 2025 we stayed for a couple nights at the Excelsior Palace and every time has been a great experience. Rooms are lovely, very comfortable, great amenities (we've been in 3 classifications: all were great). The breakfast buffet is wonderful: lots of choice including made to order items. The view from the dining room is gorgeous. The location is spectacular with views over the Med, infinity pools that hang out over the sea are wonderful - warm & there are both pool-side and indoor showers, changing rooms, a gym, etc.. LOVE that it's 10 minute walk into the heart of Rapallo 10 minute walk to beach restos in San Michele 25-30 min walk to Santa Margherita Bus stops at the foot of the hotel which runs from Santa Margherita train station to the Rapallo train station so if you overdo it, easy to hop on! "

"Excellent hotel everything seems so new. Helpful staff, great location and parking . "

"Lovely hotel, extremely nice and clean, didn't know they had daily house keeping so was pleasantly surprsied when coming back from a long day that the room and been cleaned. Would book again if I had to. Only drawback was lack of parking though the station nearby had €1/€1.50 hourly rate but adds up for long periods of time."

"Great location for the train station...3 minute walk."

"Great acces to the Chinca Terrae(spl)"

"The stay was fantastic. It was quite affordable and clean."

"This hotel was incredible. The staff were very kind and accommodating, the facilities were gorgeous, and the breakfest was delicious! The view from our balcony was one of the most beautiful scenery’s I have ever seen. Recommend everyone to stay here! "