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"I stayed here with my son for 9 nights. This hotel is very glamorous. We stayed in a twin elite room which included breakfast. Breakfast was delicious with a wide selection of food and set us up well for the day. Staff were really friendly and helpful - ordering taxis when required, advising on restaurants, etc. The hotel is central for tourist attractions and shopping. We loved our stay here and hope to come back. Thank you ☺️ "

"The staff are very friendly and helpful at Beijing Hilton. Especially Serina and Bart, they helped me with printing at the middle of night when there was no printing shop open. I really appreciate that! The only thing I think can be improved is that I hope there is more authentic Chinese food for breakfast."

"Really love this hotel "

"Great service, especially from Hebe and Eva. My second time at this hotel and will deffo stay there again."

"Very warm and approachable staff. We can speak Mandarin, so language was not a problem for us. There is also a lobby security staff there, making us feel very safe. Walking distance (about 5min slow walk) to wangfujing street. And hotel downstairs have a convenient shop as well. Maybe they can consider placing more chairs around the lobby."

"This is the first hotel which I need to stay so long - 8D7N. Hence I read the reviews carefully when I was deciding which hotel to book. My family and I were very pleased to have stayed in Westin Chao Yang. The staff we met were all very polite and helpful. The family deluxe room has two queen size beds. I could loan amenities such as a fan, a humidifier and different types of pillows and I could adjust the temperature for a comfortable sleep at night. The pool was heated to 28 degrees and it is 1.2m to 1.5 m deep with a life guard. There are also hot and cold "spring water", steam and sauna rooms in the female restroom with shower rooms and lockers. I did not order breakfast and asked hotel concierge for help for direction to places for breakfast and buying local products. It is easy to get transport around through DiDi. The hotel is currently doing some maintenance work but noise is bearable. I will definitely like to stay in this hotel if I visit Beijing again."

"Great location"

"The hotel is very well maintained and nice. Staff are warm, friendly and professional. They go all the way out to help guests - all you need to do is ask. Special thanks to staff William too. His service is exceptional!"

"A great location and the quality of food in the restaurants is superb. Enjoyed the very spacious gym during the week stay. However, the room is a little small and decor is dated. "