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"It is a lovely hotel and nice staff, just couple of staff in the spa need more training of how to deal with guests in a better way. Overall I recommend it."

"A traditional hotel close to the town centre. very clean comfortable beds .We went to watch a show at the pavilion came back at 10.30 the bar was shut,luckily we could go into the town centre to finish our evening."

"Nice and well presented"

"Nice pool and sauna. Good location central of bournemouth. Staff was excelllent, our first night the rooms air conditioning was broken and it was late when we got back so we just tried sleeping and figured we'd talk to member of staff about it the next day. We did just that and they changed our room for us. Downside is that they didnt clean the room on the third day despite us leaving the room fairly early, could be because of the room change though, so not sure. We did ring up for fresh new towels and they accommodated us with that at least."

"This was my 3rd visit. The hotel is like home from home, it has a lovely atmosphere. The staff couldn't be more helpful, the building is old and they do a good job of keeping it clean. Nothing seems to be too much trouble. "

"We had an enjoyable stay particularly as all the staff were very friendly and helpful. Unfortunately they did not provide evening meals however there are plenty of places to eat in walking distance. Breakfast was a delight. If we decide to visit the area again in the future this hotel would be on our list of places to stay."

"I had a slight problem with the room but the staff were extremely helpful and the problem was swiftly fixed. Apart from that though, it was a lovely stay and look forward to coming back. "

"Very helpful staff. Had our room ready early. Very nice place to stay in"

"Sraff were excellent"