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"Great Hotel, right in the city center, friendly staff, good breakfast, perfect for a city break"

"The property was perfect position for Newcastle Arena and in a lovely courtyard. Great breakfast & nice food in the restaurant. The radiator in our room wasn’t on at all & there was snow outside so cold weather!"

"We love staying at this hotel , the service is impeccable, they go above and beyond to accommodate you , nothing is a trouble at all. A big shout out to Alan behind the bar , very helpful always had a smile on his face "

"Perfect,great location would certainly use again"

"Great central Newcastle location stayed 1 night Friendly check in at reception easy online check out. Tv lounge bar good. Room good size and bed very comfortable. Only drawback was no onsite parking which couldn’t be helped due to its central location. Tip do a deal with Q car parks for above 24 hour stay as we had reschedule our plans to ensure we left the car park under 24 hrs to avoid unnecessary charges.as the car park was not available next day to continue to park. This was Sat/Sun 16/17 Nov - not a match day. "

"A comfortable room, very clean, and the bathroom was cleaned after the first night's stay which many hotels no longer bother doing. I'd come here again. "

"Excellent location and friendly staff at the hotel."

"Friendly staff, great location "

"Perfect for that quiet retreat "