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"We visited for our youngests daughters 5th birthdya trip to Legoland. The hotel was brilliant in location and the staff couldn't have been more lovely/helpful the entire stay. I emailed the night before our visit to ask if they might be abke to pop a birthday message in the room. They went abjve and beyond and blew up balloons and wrote a birthday card and laid out chocolates on the bed on a smiky face shape. So kind! Sana at breakfast and in the restaraunt was particularly lovely and caring/helpful. As were the reception ladies giving the children activities to do and the prize was HI money to hand over at the bad for some sweeties. Everyone at the hotel were wonderful. The only exception being a male bar man who was rude and unhelpful but when another staff memeber noticed, she continued the amazing level of customer service and kindness on his behlaf. Wonderful hotel. Shout out to Sana! Lovely stay! Thank you! :D "

"My partner and I recently stayed at Horwood House Hotel for a Valentine's Day getaway. The hotel is tucked away in a peaceful, green setting, offering a quiet retreat perfect for a romantic break. They were nice enough to upgrade for special Valentine's Day£30, which included petals on the bed, strawberries, and a glass of champagne. BUT we only got the petals. The spa, unfortunately, was a bit of a disappointment. It was clearly not designed to accommodate a large number of guests, with the sauna and steam room being particularly small. The space for relaxation in the actual spa area was minimal, and the pool was cold during our stay. However, there is a separate section of the spa that provides a charming relaxation area, complete with a cozy space for breakfast if you choose to enjoy that as part of your package. We had a 20-minute head massage in one of the treatment rooms, which was a lovely experience. I found it to be relaxing, although the squeaky beds made it difficult to fully unwind. The dining experience at the hotel was a highlight. Upon arrival, we enjoyed drinks and snacks at the bar, which had a great atmosphere. we ordered a pizza from Domino's on the first night convenient, but we were disappointed to find that room service was left outside our door for an extended period of time, from evening until the morning. we enjoyed an afternoon tea in the hotel restaurant, which was a lovely treat. the restaurant was elegant and classy food was delicious "

"The room was spotlessly clean - bed massive and linen lovely and comfortable. Food lovely and staff very professional. "

"it was a nice place away form it all with a reststop with nice food options near by "

"TV doesn't work, the door to the toilet doesn't close properly. The carpet is stained, basically it needs to spend money on improvement. Ok for a single night, but we won't choose the hotel again."

"Excellent stay"

"Great position "

"Nice quick stay. Very clean "

"This is a modern property which is clean, very handy within walking distance to the train station, free parking even though not on site."