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"Very classy hotel and convenient to walk around downtown Kumamoto. Staffs are very polite, yet friendly and comfortable to stay there. Breakfast was creative to offer local specialty to try. Love the music (smooth jazz) that you can have in the guest room and dining area. Highly recommend to experience class hotel with long history where the emperors stayed in the past. "

"Highly recommend this property when visiting Kumamoto. Located adjacent to train station for both local subway and regional Shinkansen high-speed travel. Shopping and restaurants nearby. Best place if visiting."

"This hotel was spacious. The toilet was outside of the bathroom, which was nice. The view of the river that we had was lovely and their elevator was super fast. Amenities were all free at the front. There was coffee in the lobby but we didn’t know it was for us. Nobody explained that. The cups were so tiny though - you needed 3 cups!!! There was a fridge, hairdryer, and a large TV. If you don’t have mobility issues, it’s less than a 10 minute walk to major shopping, which was all under cover. This was lovely because it was pouring down rain the day we arrived. Clearly the local town is very helpful as we were stuck in the rain. A lady pulled over and gave us her personal umbrella because she felt bad that we were struggling to walk from the tran stop to this hotel. It was a bit of a struggle and out of the way, even after taking the tram as close as we could (number 6) The beds were super comfy. It was really updated and the pillows were great as well. It was about a half an hour walk from the station to the hotel if you were up for the walk"

"Spent 9 nights during golden week 2025. Hotel is located on top of a shopping mall and a 3min walk to the main shopping arcade. Tram lines are 3 min walk. Bus terminal is underneath the hotel. Reception is on 14th floor, with hotel rooms located on floors 5-13. No room service. Staff are helpful. Many restaurants in short walking distance."

"It’s a one minute walk round the corner from a huge covered shopping arcade. Lots of food options. The whole check in and check out process was easy. The staff helpfully kept our luggage when we arrived in the morning. The room was very well designed with everything we needed. The breakfast buffet was nice, a mix of Japanese and western breakfast. They included some local dishes which was a nice touch."

"新市街から近くて良いロケーションですね。部屋も清潔で露天風呂もあり最高でした。値段も安くてお値打ちだと、珍しく嫁さんが褒めていましたのでまたよろしくお願いします。ただ立体駐車場の幅が183㎝までで、私の車は入りませんでした。 気さくな駐車場係のおじさんが近隣の安い駐車場を教えてくれたのが良かったです笑"

"Overall a very excellent hotel. The breakfast in the restaurant was very good. It had a large selection. being very close to the train station made it very convenient. There was also access to other forms of transportation very close. If you have a rental car, there is a Parkade you must pay for behind the hotel. The rental car centres are also located very close to the hotel."

"OK"

"The hotel was in a very convenient location. We enjoyed the breakfast buffet and the staff members were nice."